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Benefits Specialist - Compensation & Benefits

Benefits Specialist - Compensation & Benefits

Alexandria City Public SchoolsAlexandria, VA, United States
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Description :

The Benefits Specialist coordinates and administers all aspects of employee benefits programs, including health insurance, life insurance, and retirement plans. This role serves as a key resource for employees, providers, and administrators, ensuring benefit coverage, compliance with regulations, and accurate billing. The incumbent is responsible for benefit enrollments, eligibility verification, claims processing, and reporting, supporting a smooth and efficient benefits administration process.

This position reports to the Director of Benefits and Compensation .

Qualifications :

Education : Bachelor's degree required

Certifications & Licenses : SHRM preferred

Experience :

  • Experience in benefits administration or a related specialized field required.
  • Increasing levels of responsibility in benefits administration is preferred.
  • Experience in a K-12 school system is preferred.

Key Competencies :

  • Strong proficiency in Microsoft Office, especially Excel (advanced functions).
  • Excellent organizational skills, attention to detail, and ability to meet strict deadlines.
  • Strong oral and written communication skills with the ability to engage individuals at all levels of the organization.
  • Ability to multitask, problem-solve, and work independently with initiative and flexibility.
  • Exceptional customer service skills, including handling sensitive situations and challenging interactions professionally.
  • Essential Functions :

    Benefits Administration & Employee Support :

  • Administers employee benefit programs, including new hire enrollments, open enrollment, benefits fairs, and retiree benefits.
  • Assists employees, beneficiaries, and insurance providers with eligibility verification, claim processing, and benefit inquiries.
  • Maintains benefits records and ensures compliance with carrier contracts, regulations, and internal policies.
  • Supports COBRA administration, retirement eligibility verification, and Family and Medical Leave Act (FMLA) processing.
  • Provides weekly new employee benefits orientations and assists in retirement workshops as needed.
  • Compliance & Reporting :

  • Prepares reports to ensure compliance with Affordable Care Act (ACA), COBRA, HIPAA, and other benefit regulations.
  • Generates and distributes 1095-C forms using Munis HRIS functions and external data sources. Submits required reports to the IRS.
  • Reconciles benefit enrollment records, invoices, and employee deductions to ensure accuracy in payments and eligibility.
  • Researches and resolves discrepancies between employees, payroll, benefit providers, and government agencies.
  • Vendor & Stakeholder Coordination :

  • Manages relationships with benefit providers, including Virginia Retirement System (VRS) and Principal Financial Group.
  • Serves as a liaison between employees and vendors to resolve disputes, clarify benefits, and process claims.
  • Collaborates with HR, Payroll, and IT teams to ensure accurate data and efficient benefits processing.
  • Technology & Process Improvement :

  • Sets up and manages Open Enrollment functions within the HRIS system.
  • Maintains and updates benefits materials on the ACPS website and internal resources.
  • Assists with system upgrades, vendor transitions, and process improvements to enhance the employee benefits experience.
  • Other Responsibilities :

  • Supports assigned administrators with special reports and data analysis to aid in decision-making.
  • Provides cross-coverage for other members of the Benefits and Compensation team as needed.
  • Participates in meetings, workshops, and seminars to stay updated on industry trends and best practices.
  • Performs other duties as assigned to support a collaborative and effective work environment.
  • Other duties as assigned.
  • Clearances :

  • Criminal Justice Fingerprint / Background Clearance.
  • Tuberculosis Skin Test.
  • Public Health Compliance

  • Must follow safety and health protocols.
  • WP

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