Senior Manager of Workforce Analytics
VirtualVocationsJamaica, New York, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Inbound Ops & Workforce Analytics to enhance operational efficiency through data-driven strategies.
Key Responsibilities
Design and implement workforce strategies to optimize processing costs and efficiency
Build and maintain performance metrics and analytics to support labor utilization and operational productivity
Collaborate with cross-functional teams to align staffing strategies and technology investments with operational goals
Required Qualifications
4+ years of experience in management consulting or strategic planning
A minimum of 2 years of experience managing teams in a strategic planning or analytics role
Proven track record in developing headcount models and workforce strategies
Advanced analytical skills with experience in SQL, Excel, or BI tools
Bachelor's degree in a relevant field
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Manager Workforce • Jamaica, New York, United States
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