Overview
The Stavros Niarchos Foundation Library (SNFL) is the largest circulating library within the New York Public Library (NYPL) system. It serves as a vital hub for patrons in and around New York City, connecting neighborhood libraries with the extensive collections of our research libraries.
This public-facing position reports to the Assistant Director and requires an innovative thinker who is passionate about managing people, collaborating with library staff, and community partners. The role involves developing, planning, marketing, and implementing flagship-level library programs and outreach services designed to benefit our diverse community.
We are seeking an excellent communicator with exceptional organizational skills and proven strategic leadership abilities. The ideal candidate will bring fresh ideas and positive energy while building meaningful relationships both internally and externally. A deep understanding of the SNFL library community is essential.
We are looking for someone we can count on to :
- Leadership of the SNFL’s adult programming and outreach services.
- Communication and evaluation of community needs and trends, forecasting future demographic shifts, and formulating long-term strategies for programs and outreach.
Teach
Best practices, ensuring staff have the hard and soft skills required to provide successful SNFL programs and outreach services.Prioritizing tasks and managing multiple responsibilities.Addressing public concerns and issues with tact, courtesy, and sound judgment.Timely communication with colleagues regarding the requirements for library events and operations.Listening actively, seeking mutual understanding, and managing direct reports to ensure efficient work in a fast-paced environment.Learn
New and emerging technologies and best practices in library programming and outreach services.To understand the core roles and responsibilities of the team and the ability to comprehend and apply library policies and procedures when needed.Improve
Patrons’ programmatic experience aligned with flagship reading and engagement initiatives.SNFL team engagement with regular strategic discussions to enhance programmatic offerings and attendance.Cross-functional collaboration and communication.Programs and outreach opportunities to significantly enhance the library’s presence and forge meaningful partnerships within the community.Expectations by Timeframe
1 month : Become familiar with managerial responsibilities, project timelines, administrative tasks, and branch obligations; engage in one-on-one discussions with SNFL leadership, direct reports, internal staff, and key department heads to collaboratively support and enhance our programs and outreach initiatives; recommend best practices and protocols to support a robust series of programs and outreach initiatives.
3 months : Work to create more efficient workflows for the programming / outreach team and more effectively communicate with cross-functional team colleagues; participate in the hiring process related to new roles, including interviewing and decision-making for new team members; manage time effectively in communicating with colleagues and other departments, vendors, and partnerships.
6 months and beyond : Plan, develop, and implement flagship public programs and outreach initiatives to address the needs of a diverse community; partner with NYPL leadership to ensure ongoing professional development of staff; utilize internal and external metrics to report key issues to SNFL leadership and stakeholders; partner and strategize with other NYPL departments to develop and launch new service initiatives and resolve staff and operational issues; work with SNFL leadership to develop a 5-year strategic plan to enhance readers’ advisory opportunities and training for staff across all age groups.
Responsibilities
Inspire and lead a team to curate all adult programs and outreach activities at the library.Collaborate with the Director, Assistant Director, and unit heads of SNFL to design, plan, and lead engaging flagship programs and outreach events tailored to meet the interests and needs of adult patrons within the community.Engage collaboratively on special library-wide initiatives that align with organizational goals and enrich all facets of library programs and outreach, including public service, user experience, collections development, marketing, and materials processing; implement policies that foster a welcoming library environment and support staffing and performance management.Assist staff in creating engaging and visually appealing promotional materials to enhance branch programming and outreach initiatives.Identify and facilitate outreach opportunities to expand the library’s presence and partnerships within the community.In the absence of the administration, assume overall responsibility for the day-to-day running of the building.Participates in library and institution-wide committees or task forces as needed.Support other duties as assigned.Required Education, Experience & Skills
Required Education & Certifications
ALA-accredited Master’s degree in Library and Information SciencePublic Librarian’s Professional Certificate issued by the State of New YorkRequired Experience
Demonstrated track record of successful implementation of flagship public programs in a large urban public libraryDemonstrated track record of connecting with large community organizations to promote the library and its resourcesExperience integrating emerging technologies and social media to bolster the patron experience and collaboration in both physical and virtual spacesMembership in professional library associations and related organizationsRequired Skills
Outstanding interpersonal, oral, written, and communication skillsExtensive proficiency in using social media platforms and emerging technologies in librariesAbility to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendationsExceptional organizational and planning skills, with the ability to juggle multiple projects and meet deadlinesStrong analytical mindset with a track record of leveraging metrics to drive strategic decision-makingManagerial / Supervisory Responsibilities
Manage a team of supervising librarians and non-union staffParticipate in information gathering and decision-making processesSchedule monthly one-on-one meetings with direct reports to discuss responsibilities and concernsSupport the selection, hiring, and performance evaluation of staffTrack and maintain monthly reports on SNFL programming, outreach, and other relevant statisticsCore Values
Be helpful to patrons and colleaguesBe resourceful in solving problemsBe curious in all aspects of workBe welcoming and inclusiveWork Environment
Public LibraryPhysical Duties
Lifting up to 25 lbs. requiredOccasionally climb laddersSchedule
35 hours per weekTo be scheduled during branch hoursEvenings and weekends as requiredSchedule subject to changeThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all duties and responsibilities. Job duties may change if Library priorities change. Employees may be directed to perform tasks other than those specifically presented as needed.
Union Salaries are determined by collective bargaining agreement(s).#J-18808-Ljbffr