Talent.com
Operations Manager - Chicago

Operations Manager - Chicago

BluegroundChicago, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

🌍 Redefining how people live.

At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles :

  • Guests First – Every decision starts with their experience.
  • Move Fast – We value speed, momentum, and action.
  • Dive In – The magic is always in the details, and we go deep.
  • Embrace Change – Change isn’t a disruption; it’s how we grow.
  • Keep It Honest – Transparency accelerates progress—and strengthens relationships.

If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.

The Role

We are seeking a results-driven Vendor & Sub-Contractor Operations Manager to join our US Operations team out of either Chicago or New York City. This critical role will oversee the sourcing, onboarding, and management of third-party vendors and service providers that support our nationwide portfolio. From optimizing service quality and cost structures to ensuring seamless guest experiences, you’ll play a strategic role in scaling our operations across multiple U.S. markets.

This is a unique opportunity to sit at the intersection of hospitality, operations, and strategic partnerships—helping build the backbone of a world-class concierge and vendor ecosystem.

This role is US based and must be located in either Chicago or New York City.

What You Will Focus On

  • Outsourced Vendor Services : Coordinate and manage US third party service partners
  • Vendor Sourcing & Onboarding : Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple US cities
  • Contract & Negotiations : Lead negotiations, define contractual terms, and establish Service Level Agreements (SLAs) that ensure both quality and accountability.
  • Performance Management : Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness; conduct reviews, provide feedback, and drive continuous improvement.
  • Compliance & Auditing : Oversee compliance with company standards, verify pricing accuracy, and validate invoices through structured audits.
  • Cross-Functional Collaboration : Work closely with Operations, Customer Support, and Quality Assurance to align vendor and concierge services with business objectives.
  • Data & Reporting : Maintain vendor dashboards, performance trackers, and documentation to support transparency and informed decision-making.
  • Vendor Categories May Include

  • Local and national concierge / third party service providers
  • Maintenance and repair contractors
  • Field-based third party services (e.g. inspectional, specialized delivery, key delivery placement, etc.)
  • Requirements

  • 3+ years of experience in vendor management, sub-contractor services, or operations, ideally in a multi-city or hospitality setting
  • Proven track record in managing service-based vendors and negotiating contracts in the U.S. market
  • Strong understanding of service operations, hospitality standards, and guest experience management
  • Advanced Excel / data analysis skills; familiarity with procurement or vendor management systems a plus
  • Proven experience in developing and managing KPIs to track vendor and service performance, with a strong background in remote service oversight or centralized vendor management to ensure consistency, efficiency, and accountability across multiple locations.
  • Excellent communication, organizational, and stakeholder management skills
  • High attention to detail with a proactive, solution-oriented mindset
  • Comfortable working in a fast-paced, multi-market environment and occasionally traveling to oversee key vendors and partnerships
  • Chicago or New York City based (required)
  • Benefits

  • Competitive salary and annual performance bonus ($75,000 - $100,000 w / up to 15% Annual Bonus)
  • Laptop stipend
  • Flexible PTO
  • Cigna Healthcare (Medical, Dental, Vision)
  • 401k retirement plan
  • Paid maternity / parental leave benefits for new parents
  • Compensation Disclaimer

    The posted salary range reflects the potential compensation for this role across multiple locations. The final offer will be determined based on a variety of factors, including the candidate’s experience, skills, and location. Differences in cost of living between cities may also be considered when determining the offer within the salary band.

    Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai! At Blueground we are proud to have Diversity and Inclusion at the center of everything we do. We are committed to Equal Employment Opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion .

    For more information on Blueground, visit us at www.theblueground.com . To keep up with Blueground news, follow us on LinkedIn , Instagram and Tik Tok !

    Benefits

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Chicago, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Operations Associate - Chicago

    Operations Associate - Chicago

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Strategic Operations Manager

    Strategic Operations Manager

    GLE Creative Talent, Inc.Arlington Heights, Illinois, United States
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Interm - Strategic Operations Manager (12-Month Contract).Hybrid | Northwest Suburbs of Chicago | $105,000$115,000.Our client is a mission-driven nonprofit dedicated to ending the cycle of abu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager Operations

    Shift Manager Operations

    Cleveland-Cliffs Steel LLCEast Chicago, IN, United States
    serp_jobs.job_card.full_time
    Cleveland-Cliffs Steel has an immediate opportunity for multiple.Operations at our East Chicago, Indiana operation.This position ensures operational excellence through leadership, discipline, and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Director of Maintenance Operations

    Director of Maintenance Operations

    Lakeshore Sport & FitnessChicago, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Lakeshore Sport & Fitness is Chicago's #1 Destination for Sport, Fitness & Fun!.Check out all we have to offer here : .This position is at our Lincoln Park location.Complimentary Family Membe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Security Field Operations Manager - Chicago, IL

    Security Field Operations Manager - Chicago, IL

    Titan SecurityChicago, IL, US
    serp_jobs.job_card.permanent
    Security Field Operations Manager - Chicago, IL.Titan Security is built on serving our clients and building careers just like yours. We are trusted by some of the most well-known companies and prop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    Mosquito HuntersHoffman Estates, IL, US
    serp_jobs.job_card.full_time
    Autonomous environment - freedom to work solo in the field.Full Time In-Person | Hoffman Estates.Are you a natural leader who thrives on organization, strategy, and making an impact? We're looking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager - Chicago / NYC

    Operations Manager - Chicago / NYC

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Associate, Chicago

    Operations Associate, Chicago

    GopuffChicago Heights, IL, US
    serp_jobs.job_card.full_time
    Gopuff is looking for Operations Associates (OAs) to join the operations team.Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Lead - Chicago

    Operations Lead - Chicago

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager - New York City / Chicago

    Operations Manager - New York City / Chicago

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Business Operations & Contractor Manager

    Business Operations & Contractor Manager

    City Wide Facility SolutionsMunster, IN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Business Operations & Contractor Manager.In this pivotal role, you’ll own both day-to-day business operations and the pipeline of independent contractors (ICs) who deliver outstanding service f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Manager (1st Shift)

    Operations Manager (1st Shift)

    Hub GroupRomeoville, IL, US
    serp_jobs.job_card.full_time
    Focus on the main content of the job post, removing all extra metadata and navigation elements.Keep the content beautiful and concise.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    Metropolis TechnologiesChicago, IL, US
    serp_jobs.job_card.full_time
    Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Operations Project ManagerChicago, Illinois

    Senior Operations Project ManagerChicago, Illinois

    GoFundMeChicago, IL, US
    serp_jobs.job_card.full_time
    Senior Operations Project Manager.GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager Intern (Starting Summer 2026) - Flow Center - Chicago, IL

    Operations Manager Intern (Starting Summer 2026) - Flow Center - Chicago, IL

    TargetChicago, IL, US
    serp_jobs.job_card.full_time
    Target Supply Chain Operations Internship.Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager Division Operations

    Manager Division Operations

    Lurie Children's HospitalChicago, IL, US
    serp_jobs.job_card.full_time +1
    Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.As the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Operations Manager

    Operations Manager

    Industrial Painting USASchaumburg, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Industrial Painting USA is a rapidly growing commercial and industrial painting company serving clients across the United States. We specialize in high-quality coating and surface preparation soluti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager - Flow Center - Chicago, IL

    Operations Manager - Flow Center - Chicago, IL

    TargetChicago, IL, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A role in Distribution and Receive Centers means being on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Operations Assistant Chicago

    Operations Assistant Chicago

    UniUni LogisticsBroadview, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States.Founded in 20...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Director of Operations

    Sr. Director of Operations

    HitachiChicago, IL, US
    serp_jobs.job_card.full_time
    Director (Head of), Operations Management.Hitachi Industrial Equipment & Solutions America, LLC (Hitachi-IESA) is seeking an experienced and results-driven Head of Operations Management (Sr.Directo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days