Front Office Manager

We are looking for an office manager. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, appointments, and patient experiences.

As office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with patients and have a solid customer service approach.

Ultimately, you should be able to ensure our office provides professional and friendly service to all of our patients.

Duties and Responsibilities :

• Answer and manage all phone calls and provide information for clients.
• Greet all patients warmly and energetically and assist with any questions they may have.
• Accept and process all payments.
• Keep all patient records and ensure confidentiality.
• Accurately schedule all patient appointments.
• Confirm online and phone appointments.
• Attend marketing events when needed.
• Perform bookkeeping, appointments, and clerical duties.
• Understand and educate patients with products and policies.
• Display excellent leadership and communication skills in all aspects of the job.

Requirements :