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Senior Director of Human Resources

Senior Director of Human Resources

Carroll Community CollegeWestminster, MD, US
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Senior Director of Human Resources

Salary : $81,082.00 - $109,461.00 Annually

Location : Westminster, MD

Job Type :   Full-Time - Professional

Job Number : FY26-00012

Job Summary

The Senior Director of Human Resources leads and manages the comprehensive human resource function for the College, ensuring strategic alignment with institutional goals while maintaining legal compliance and operational excellence. This position oversees the daily operations of the Human Resources Department, including payroll, benefits, recruitment, employee relations, and HRIS functions. The Senior Director reports to the Vice President of Administrative Services and serves as a key strategic partner in advancing the College's mission through effective people management.

Essential Job Functions

Strategic Leadership & Policy Development

  • Develop, recommend, and implement comprehensive HR policies, procedures, and best practices aligned with the College's strategic plan and institutional objectives
  • Provide strategic HR counsel to senior leadership on workforce planning, organizational development, and talent management initiatives; lead change management initiatives and foster a culture of continuous improvement across the institution

Human Resources Operations Management

  • Oversee all HR functions including HRIS, payroll, recruitment and talent acquisition, retirement planning, benefits administration, compensation, and employee relations
  • Supervise HR staff, with responsibilities including managing workflow, setting departmental goals, hiring, training, performance evaluation, providing feedback, scheduling, and time / attendance approval
  • Monitor and resolve complex employee issues and disciplinary matters; develop and manage the Human Resources Department budget, ensuring fiscal responsibility and resource optimization

    • Compliance & Legal Affairs

  • Serve as the College's Equal Employment Opportunity (EEO) Officer for the State of Maryland
  • Serve as Deputy Title IX Coordinator, maintaining certification and ensuring institutional compliance with Title IX regulations
  • Identify and ensure compliance with all legal requirements and government reporting regulations; act as primary liaison with legal counsel and external government agencies on human resources matters
  • Protect the interests of both employees and the College in accordance with HR policies, procedures, and federal, state, and local laws; review employee appeals through complaint and appeal procedures, ensuring fair and consistent resolution

    • Compensation & Benefits Administration

  • Design, implement, and administer the College's compensation system, including pay grades, salary structures, and related policies; conduct periodic compensation studies to ensure market competitiveness and internal equity
  • Lead the annual position reclassification planning process, evaluating organizational structure and job design
  • Establish and oversee employee benefit programs, wellness initiatives, and employee services; manage relationships with insurance brokers, carriers, and benefits consultants
  • Ensure timely and accurate administration of retirement programs

    • Talent Acquisition & Onboarding

  • Oversee recruitment and talent acquisition strategies to attract and retain a qualified workforce; collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies
  • Monitor and coordinate the new hire onboarding process to ensure smooth integration and early engagement
  • Ensure compliance with all employment laws throughout the recruitment and selection process

    • Employee Relations & Development

  • Establish and promote employee relations practices that foster positive employer-employee relationships and high employee morale; integrate annual goal setting with performance review processes to support professional growth and institutional objectives
  • Ensure delivery of comprehensive supervisor and staff training programs addressing College-wide needs; serve as consultant to the Director of Community Engagement and Employee Development on professional development initiatives
  • Develop and provide HR tools and resources including workshops, manuals, employee handbooks, benefits materials, and standardized reports
  • Ensure regular, transparent communication with employees regarding policy changes, benefits, compensation, programs, and services

    • Committee Service & Institutional Engagement

  • Serve as a member of the Planning Advisory Council (PAC) and as HR representative on the BE (Belonging & Empowerment) Committee
  • Participate on additional institutional committees as assigned and represent HR perspective in cross-functional strategic initiatives

    • Additional Responsibilities

  • Select and coordinate use of external HR consultants, training specialists, and service providers as appropriate; stay current on HR trends, best practices, and emerging legal requirements in higher education
  • Perform other duties as assigned to support institutional effectiveness

    • Minimum Requirements to Perform Work

    Education

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Professional certification from the Society of Human Resource Management (SHRM) and / or Human Resource Certification Institute

    • Experience

  • Ten years of progressive, demonstrated leadership experience in human resources or employment law
  • Proven ability to develop and implement HR strategies aligned with organizational objectives
  • Substantial experience with employee benefits and retirement plan administration
  • Experience with recruiting, talent acquisition, and applicant tracking systems
  • Hands-on experience with Human Resource Information Systems (HRIS)
  • Experience in budget management and financial oversight

    • Knowledge & Skills

  • Comprehensive knowledge of employment law, including ACA, FMLA, ADA, and other federal and state regulations
  • Knowledge of Title IX requirements with ability to obtain certification
  • Strong supervisory skills with demonstrated success in leading and developing teams
  • Excellent employee relations and conflict-resolution abilities
  • Superior written and verbal communication skills
  • Strong organizational and prioritization skills with ability to manage multiple complex projects simultaneously
  • Exceptional interpersonal skills with ability to effectively interact with and influence individuals at all organizational levels
  • Proficiency with technology platforms including MS Office Suite, MS Teams, and HRIS systems

    • Preferred Qualifications

  • Master's degree in Human Resources, Business Administration, Public Administration, or related field
  • Experience in higher education environment, particularly community colleges
  • Experience with Ellucian Colleague and / or SaaS-based HR systems
  • Certification as Title IX Investigator or Coordinator
  • Experience with self-funded health insurance plans
  • Experience designing and administering compensation plans and conducting market analyses
  • Experience with collective bargaining or union environments
  • Experience overseeing the payroll function

    • Supplemental Information

    SALARY INFORMATION :

    This full-time position will be placed on the College 12-month employee Exempt Staff salary scale at grade 111. Actual salary placement based on qualifications and experience.  Position includes an excellent fringe benefits package.

    PHYSICAL DEMANDS :

    The work is normally light work which requires exerting up to 10 pounds of force occasionally and / or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Additionally, the following physical abilities are required :

  • Hear / talk / communicate – Must be able to exchange information and communicate effectively
  • Visual acuity – Ability to perceive or detect surroundings
  • Mental acuity – Able to focus, concentrate, understand, and convey subject matter
  • Repetitive motion – (i.e. keyboarding)
  • Stand / sit / walk / able to move or traverse from one area to another

    • WORK ENVIRONMENT :

    College campus. This position interacts with all levels of faculty, staff, students, College leadership, brokers, vendors and the general public.  Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms, use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; and observance of traffic laws when / if driving college vehicle.

    TO QUALIFY FOR EMPLOYMENT, SELECTED CANDIDATES MUST :

  • successfully complete a criminal background check (for designated positions)
  • be able to work on campus as of the first day of employment
  • be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment
  • be currently authorized to work in the US, as the College does not offer Visa sponsorships

    • Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

    Carroll Community College is committed to fostering a welcoming environment for all.  We are proud to be an equal opportunity employer.

    Salary / Compensation : $81,082 - $109,461 per year

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