Employee Relations Specialist

Overview

The Employee Relations Specialist's role is to interact with and support the MAU personnel assigned to the customer site and ensure that customer key performance indicators are achieved. Specifically manage HR functions with a focus on payroll, performance counseling, data analytics, and attendance tracking.

Responsibilities

• Engage existing and new MAU employees onsite at client locations to ensure successful and effective onboarding, employment and conversion.
• Process, verify, and maintain documentation and records for each employee, including absences, investigations, reports on performance, and dates of and reasons for terminations.
• Daily utilize Microsoft software such as Excel, Outlook, Teams and PowerPoint, as well as MAU's Applicant Tracking System.
• Enter, maintain, check and update job orders to be filled by recruiting personnel within the Applicant Tracking System.
• Communicate and collaborate with recruiting personnel to provide updates, quality feedback and changes in staffing.
• Audit time records.
• Use sound judgment to evaluate safety risk or business risk and seek advice when appropriate.
• Identify issues and assess problems using a logical problem-solving approach.
• Identify opportunities for improving and streamlining MAU work processes.
• Audit and authorize all required paperwork.
• Support new initiatives by demonstrating the ability to focus on positive outcomes.
• Demonstrate effective oral and written communication skills.
• Exhibit flexibility, creativity, consistency, fairness, discretion, and trust.
• Listen to and use new information from clients appropriately.
• Daily interaction with Section Leaders / Managers.
• Establish good rapport with Management.
• Exercise listening, questioning, motivating, influencing, and decision-making skills.
• Explain company personnel policies, benefits, and procedures to employees.
• Demonstrate ability to articulate policies, their applications, and the importance of adherence.
• Facilitate daily team meetings.
• Complete payroll process to ensure associates are paid timely.
• Engage in and lead safety audits, behavioral based observations, and safety walks.
• Strong analytical, math and reasoning abilities.
• Flexibility
• Sense of urgency
• Technical Capacity
• Organizational Skills
• Teamwork Orientation
• Customer / Client Focus
• Initiative
• Attention to Detail
• Proficiency in Microsoft applications

Required Competencies for all MAU Staff

Required Education and Experience

Preferred Education and Experience

Supervisory Responsibility

This position can supervise the following positions :

MAU Associates

Administrative Support

Work Environment or Working Conditions

The working conditions and environments are created by our customers' facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-temperature-controlled environments to GMP clean room required.

Physical Demands

Travel

This role will require up to 10% travel with the possibility for overnight travel.

EEO Statement

MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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