Market Care Navigator

A company is looking for a Market Care Navigator to provide front-office support to clinical teams delivering care through in-home and virtual visits.

Key Responsibilities

Manage inbound calls and communications, ensuring proper routing to care team members

Support medical records management, including processing faxes and maintaining patient documents

Assist with patient registration, insurance verification, and coordination of care activities

Required Qualifications

High school diploma or GED

2+ years of experience in a healthcare setting

1+ year of call center experience or equivalent work experience

Certified / registered Medical Assistant or relevant experience preferred

Knowledge of medical terminology and HIPAA regulations