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PRESIDENT

PRESIDENT

Seminole Hard Rock Support ServicesTampa, FL, US
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Job Description

Job Description

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service :

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks :

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http : / / www.gotoworkhappy.com / benefits to see our full list of benefits!

Responsibilities

The incumbent in this position is responsible for directing property operations for a new property by working within the overall company strategic planning and policy framework; directs operating entities for successful implementation of corporate business policies, goals, and objectives; provides input and support in the conceptual, strategic, and policy formulation functions of the company; directs and coordinates organizational operating activities to achieve optimum operating efficiencies and economies, and maximize company revenues and profits.

These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Creates an atmosphere that induces guests to make Seminole Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Hires, motivates, evaluates, and directs property leadership to ensure adequate guidance and resources to accomplish established goals and objectives.
  • Responsible for the development of operating entities, personnel, products / services, and market resources within span of control to accomplish short-term and long-term goals and objectives.
  • Interprets company policies and plans and establishes strategic management and operating plans for each operating entity for which responsible to achieve company goals and objectives.
  • Exerts a consistent and effective management presence and provides clearly defined, exemplary leadership for the achievement of short-term and long-term company goals and objectives.
  • Participates in the development and implementation of strategic plans and policies for the respective property(ies).
  • Implements new and innovative strategic business plans in accordance with company policy to develop existing and potential business units to achieve established and potential business goals.
  • Provides strategic information and suggests strategic direction to the COO concerning operating entities, business opportunities, and growth and development capabilities.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and adheres to all Gaming Regulations.

NON-ESSENTIAL FUNCTIONS :

  • Attend seminars when needed.
  • KNOWLEDGE OF :

  • Effective communication skills with the ability to delegate responsibility and motivate and manage a diverse group of executives to achieve common goals and objectives.
  • Thorough knowledge of general business practices, strategic planning, and organizational development.
  • Broad knowledge of all facets of gaming and related operational activities.
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
  • Principles of supervision, training, and performance evaluation.
  • Pertinent federal, state, and local laws, codes, and regulations.
  • ABILITY TO :

  • Research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility.
  • Review and comprehend financial data and internal reports.
  • Communicate effectively with guests, outside contacts, and all levels of team members.
  • Observe and direct actions of subordinates.
  • Make unpopular and / or difficult decisions which benefit the organization in the short and long term.
  • Be a strategic, analytical, ethical and effective motivator.
  • Forecast changes in the economic climate and / or profits and react accordingly.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted during work.
  • Be flexible to work varying shifts and time schedules as needed.
  • This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Qualifications

    EDUCATION AND / OR EXPERIENCE REQUIREMENTS :

  • Bachelor degree in Business Administration, Marketing or Finance, or a related field; Master's degree preferred
  • 10 to 15 years responsible gaming management experience with 2 years minimum as a General Manager or 10 years of Gaming Operations experience, and 10 years of executive level managemnet experience required
  • ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc) :

  • Must obtain and maintain all licenses / certifications per Federal, State, and Gaming Commission.
  • Must successfully pass background check.
  • Must be twenty-one (21) years of age.
  • Prior experience opening new properties / outlets strongly preferred.
  • Work Environment :

  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
  • Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • Duties and responsibilities are typically performed in the hotel and back of house of the property, which can be faced-paced. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • Native American Preference Policy :

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    Employment Process :

    Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to :

  • Credit Check
  • Criminal Background Check
  • Drug Screen
  • Disclaimer

    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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