Customer Service Coordinator

Training will occur onsite - worker will then be able to work remote until the team returns onsite - must be local to Corning, NY or surrounding areas.

No overtime expected, if overtime is needed it will be when manager approved.

Mon-Fri, 7 : 30

Job

Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers.

Responsibilities

Position acts as a liaison between internal customers at all levels, and other departments within division.

Enters reservations into conference room scheduling software and facility work order system.

Enters work orders into software utilized by division partners.

Meets with department groups for customer events.

Education

2 year degree REQUIRED, business related fields are preferred.

General Skill

Punctuality

Detail oriented

Excellent customer service skills that include listening

Excellent phone skills that includes good enunciation

Ability to work with a team and alone

Good data entry and typing skills

Good time management skills

Calendaring skills.

Desired

Call center experience

Quick learner

High energy

Experience with room scheduling software

Good working knowledgeable of Microsoft Office.