IT Analyst

Overview

Join to apply for the IT Analyst role at Creative Financial Staffing (CFS)

Location : Grand Rapids, MI | Onsite

Employment Type : Fulltime | Permanent

Salary : $50,000-$70,000

The IT Analyst will be a hands-on, service-oriented technology professional responsible for deskside, A / V, and software application support, as well as light development for existing custom and commercial systems. This role will support a variety of platforms, including Shopify, LearnWorlds, Webflow, and Blackbaud, while ensuring a seamless technology experience for faculty, staff, and students. The IT Analyst must be technically skilled and deeply committed to cultivating trust and serving others in alignment with the seminary's mission.

Why You Should Apply

Unlimited paid time off! Great benefits package - low-cost healthcare coverage & 401k match up to 7%. Faith-based organization guided by Christian principles.

Key Responsibilities Of The IT Analyst

• Provide deskside and conference / classroom A / V support, ensuring Teams rooms and related hardware function reliably.
• Troubleshoot and resolve hardware and software issues across Mac, PC, iOS, and Windows platforms.
• Support and maintain commercial systems including LearnWorlds (eLearning), Shopify (eCommerce), Webflow (website), and Blackbaud Raiser's Edge / Financial Edge (CRM / finance).
• Assist with user access management, identity controls, and collaboration tools in Azure and Microsoft Office 365.
• Maintain and enhance existing in-house developed applications, interfaces, and custom reports.
• Perform ad hoc data manipulation, migration, and cleanup (SQL and scripting).
• Support integrations between cloud applications and databases.
• Partner with IT team members on new hardware / software deployments and technology projects.

Required Skills & Qualifications Of The IT Analyst

Preferred / Bonus Skills Of The IT Analyst

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