Job Description
Job Description
Automotive Title Clerk
Join our fast-paced dealership team at Tri County Ford in BUCKNER, Kentucky as an Automotive Title Clerk, You’ll ensure every vehicle transfer is completed accurately and on time, delivering exceptional service to our internal teams and customers.
Key Responsibilities
- Accurately process incoming vehicle titles daily, following each state’s DMV and agency guidelines
- Reconcile consignor checks to titles and invoices, ensuring all paperwork matches
- Respond to customer inquiries via phone, email, fax, or in person with professionalism and a service-first attitude
- Open, log, and track incoming title documents according to established procedures
- Troubleshoot title issues such as odometer discrepancies, powers of attorney, liens, and incomplete documentation
- Match sold titles to corresponding invoices for seamless batch submissions
- Maintain confidentiality of customer and company records at all times
- Collaborate with team members during peak sale events and promotions to support volume fluctuations
- Assist with special projects or tasks to uphold optimum service levels
Qualifications
High school diploma or GED required; additional office or technical training a plusMinimum 1 year of automotive title processing experienceProficiency with Microsoft Word, Excel, Outlook, and standard office equipmentNotary public designation preferred, or willingness to become commissionedExceptional written and verbal communication skillsStrong organizational skills with acute attention to detailProven ability to thrive in a high-performance, rapidly changing environmentExcellent customer service mindset and problem-solving abilitiesReliable data-entry speed and accuracyWhat We Offer
Comprehensive benefits package (medical, dental, vision, life)Vacation and holiday payOngoing training and professional developmentSupportive team culture committed to growth and collaborationLocation, Schedule & Pay
This role is in person at Tri County Ford in Buckner, Kentucky. Typical hours are Monday–Friday, 8 : 00 AM–5 : 00 PM
Pay is dependent on experience and qualifications.
How to Apply
Ready to drive your career forward? Submit your resume and apply today. We look forward to you being a part of our team’s success!
Job Type : Full-time
Expected hours : 40 per week
Benefits :
Dental insuranceDisability insuranceEmployee discountHealth insuranceLife insuranceVision insuranceSchedule :
8 hour shiftMonday to FridayWork Location : In person