Technical Service Manager
Premier Creative GroupTroy, MI, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEnsure all show gear orders are reviewed, complete, and ready for timely prep and pull. Work closely with project managers and directors to confirm accuracy of equipment lists before the prep process begins. Identify and resolve inventory shortages, substitutions, or allocation conflicts before gear leaves the warehouse. Maintain clear communication with warehouse and production teams to address last-minute changes or special requests. Develop processes to minimize prep errors and ensure gear arrives at the event fully functional and organized. Serve as directors support for technical issues during pre-production and live events. Assist production and technical teams with technical planning, gear allocation, and equipment troubleshooting. Develop and maintain Standard Operating Procedures (SOPs) for gear prep, return, and maintenance Maintain updated technical documentation, including system layouts, and repair logs. Monitor repair costs, rental needs, and asset utilization to optimize resources. Recommend capital equipment purchases based on usage data, event demands, and gear lifecycle. 5+ years of experience in professional live event AV production, with at least 2 years in a supervisory or technical leadership role. Strong technical knowledge in audio, video, lighting, and staging systems. Experience with inventory management systems and equipment tracking processes. Troubleshooting skills with the ability to work under tight deadlines. Flexible availability, including nights and weekends as required. Certifications such as CTS, Dante Level 2+, or manufacturer training (Barco, Yamaha, MA Lighting, etc.). Familiarity with union and non-union labor environments. Proficiency in Vectorworks, AutoCAD, or similar technical drawing software.
The Technical Service Manager collaborates with our technical services Directors, ensuring that audio, video, lighting, and staging equipment is maintained, prepped, and delivered at the highest professional standard for live events. This role is responsible for equipment readiness, process improvement, and inventory accuracy while supporting seamless event execution through operational and technical support.
Key Responsibilities :
Equipment Maintenance & Readiness
- Oversee preventive maintenance and repair processes for all AV, lighting, and staging equipment.
- Ensure all gear is properly stored, labeled, and tracked in the inventory system.
- Ensure repair department is coordinating with vendors and manufacturers for repairs, replacements, and warranty claims.
- Works closely with Repair & Maintenance Technician on these responsibilities.
Gear Orders, Prep Accuracy & Inventory Resolution
Event Technical Support
Process & Quality Control
Asset Management
Qualifications Required :
Preferred :
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Technical Service Manager • Troy, MI, US
Job_description.internal_linking.related_jobs
We believe in small businesses and the people who grow them.At Credibly, we leverage cutting-edge data science, technology, partner relations, and customer support to provide business owners with a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a highly motivated and detail-oriented Technical Program Manager (TPM) to lead cross-functional efforts focused on Service / Field Quality and product improvement initiatives for our C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a servant leader with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Program Manager Technical Service Operations (TSO).Technical Program Manager Technical Service Operations (TSO).
The role of Technical Program Manager Technical Service Operations (TSO)...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
AtRelativity, we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are seeking a highly motivated and detail-oriented Technical Program Manager (TPM) to lead cross-functional efforts focused on Service / Field Quality and product improvement initiatives for our C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Healthcare Client Service Manager.Centria Healthcare was founded in 2009 as a provider of Private Duty Nursing services for the pediatric and post MVA population.
We believe in providing exceptional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Nino Salvaggio is currently looking for a Customer Service Manager to work in our Livonia location projected to open Fall 2025.
Training will be conducted in our other metro Detroit locations (Troy,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management.
managing the overall performance of a team; provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As the largest pureplay adhesives company in the world, H.Fuller's innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products.
The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Position Summary : The Service Manager is responsible for managing all service activities.Hours : Work-Life balance - most employees work 40 hours per week.
Benefits : Medical, Dental, Vision, Life Ins...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Managed Services Technician Level 2.Weve grown our team by 7 in the last year! Heres what a couple team members have to say about Grid4 : .
I enjoy the people and the work-life balance.I like the open...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Daniels Health is seeking a Customer Service Manager to lead a dynamic team in delivering exceptional service to our healthcare clients.
This is a hands-on leadership role where you'll champion cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
To $125,000 Basic salary .Bonus to 60% (OTE c$200,000) .Car Allowance - $800pm, 401K, Expenses, Home Office.Industry leading manufacturing company of specialist engineered components.Grea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Come work at a place where innovation and teamwork come together to support the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Morrison Industries is looking for a full-time Service Manager in Detroit, MI.This team member would be responsible for managing our service department, providing support to customers and technicia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patterson isn't just a place to work; it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advanci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are seeking a highly motivated and detail-oriented Technical Program Manager (TPM) to lead cross-functional efforts focused on Service / Field Quality and product improvement initiatives for our C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Technical Manager- Automotive Industry.Provide inputs to define product roadmap based upon the market assessment and priorities.
Accountable for winning new customers for the product.Engaging with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Technical Product Manager - Hybrid in MI ONLY
CrediblySouthfield, MI, USserp_jobs.job_card.full_time
Technical Program Manager – Technical Service Operations (TSO) - Now Hiring!
StellantisAuburn Hills, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Field Service Manager
A-Gas AmericasPlymouth, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Program Manager Technical Service Operations (TSO)
StellantisAuburn Hills, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Product Manager - Enrichment
RelativityDetroit, MI, United Statesserp_jobs.job_card.full_time
Technical Program Manager – Technical Service Operations (TSO)
StellantisAuburn Hills, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Healthcare Client Service Manager
Centria HealthcareNovi, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Manager
Nino Salvaggio International MarketplaceLivonia, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
CintasTroy, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Account Manager - Electronic Adhesives
H.B. FullerDetroit, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider
RelativityDetroit, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Flame Heating, Cooling, and ElectricalWarren, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Managed Services Technician Level 2
Grid4 CommunicationsTroy, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Manager
Daniels HealthTaylor, MI, USserp_jobs.job_card.full_time +1
Technical Sales Manager
Mercury Hampton LtdDetroit, Michigan, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Technical Account Manager
QualysDetroit, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Morrison Industries LLCDetroit, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Patterson CompaniesDetroit, MI, USserp_jobs.job_card.full_time
Technical Program Manager – Technical Service Operations (TSO) - Urgently Hiring!
StellantisAuburn Hills, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Manager- Automotive Industry
DBSI ServicesNovi, MI, USserp_jobs.job_card.full_time