Borculo Assistant Manager / Shift Lead

Job Description

Job Description

Job Summary :

The Assistant Manager is responsible for supervising & training Crew Members on providing outstanding customer service to all visitors and complying with the facility’s operational requirements and floor duties.

Essential Duties and Responsibilities :

• Utilize a sales register system and other business equipment to process authorizations for financial transactions.
• Assist with maintaining established store operation’s plans and compliance with procedures for maintaining high standards of operations to ensure that services conform to established customer, vendor and company quality standards.
• Carry out the Store Manager’s duties in their absence, as assigned.
• Communicate with the Store Manager all exceptions to normal operating procedures.
• Carry out all store-related projects as directed. Support continuous improvement.
• Communicate regularly with all necessary personnel, both individually and as a group to ensure consistent operation among the shifts.
• Assist with oversight of staffing and training in all areas with adequate amount of overhead.
• Conform with and abide by all regulations, policies, work procedures, instruction, and all safety requirements.
• Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Maintain a clean, orderly, and safe workstation and environment at all times.
• Perform all other duties as assigned.

Supervisory Responsibilities :

Education and Experience :

Knowledge, Skills, and Abilities :

Physical Demands and Work Environment :