IT Support Specialist

Want to work for the best commercial electrical construction company in Columbus? Mid-City Electric is hiring the best and brightest to join our growing team. There is no end in sight to the growth of our company and employee development. With 100% paid medical, dental, vision, and life insurance; company contributions to 401(k) automatically; a great work environment; wellness programming and health coaching; fitness center on-site; company vehicle, and so much more - why wouldn't you want to work at Mid-City? And did we mention that we are 100% employee-owned ? Don't forget we are also a THREE-TIME Top Workplace in central Ohio!

Are you passionate about technology, solving problems, and delivering exceptional support? This is your chance to work in a company that values Exceptional Work Ethic, Always Doing the Right Thing, Customer Service Driven attitudes, and Treating Our People Like Family

As the first point of contact for our internal IT needs, you'll play a vital role in keeping our systems running smoothly, ensuring a seamless experience for our employees while contributing to innovative process improvements.

What You'll Do :

• Be the go-to expert for IT support and troubleshooting hardware, software, and network issues.
• Solve common problems (like password resets and software installations) and escalate more complex challenges.
• Configure, deploy and maintain computers, devices, and equipment for onboarding, upgrades, or replacements.
• Act as the on-site technician to resolve physical IT issues and keep systems running smoothly.
• Manage IT inventory, keeping records up to date and accurate.
• Create and update user-friendly IT documentation to empower employees.
• Provide friendly training to employees on basic troubleshooting and IT best practices.
• Collaborate with the IT team to continuously improve processes and user satisfaction.

What Makes You a Great Fit :

What Success Looks Like :

Why You'll Love Working Here :

At Mid-City Electric, we're more than just a company – we're a family. For over 60 years, we've taken pride in creating a supportive, dynamic, and growth-oriented workplace for our 650+ team members. As an Employee Stock Ownership Plan (ESOP) company, you'll own a part of our success.

We provide :

Accessibility : If you need an accommodation as part of the employment process please contact Human Resources at

Phone : 614.221.5153

Email : arussell@midcityelectric.com

Equal Opportunity Employer, including disabled and veterans.

If you want to view the Know Your Rights : Workplace Discrimination is Illegal poster, please choose your language : English – Spanish – Arabic - Chinese

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