Banquet Manager

Job Description

Job Description

DeRomo's Gourmet Market & Restaurant is a popular, busy, authentic Italian marketplace in Bonita Springs . We are currently seeking a Banquet Events Manager t o join our Catering Tea m.

This role is responsible for proactively soliciting and managing group / banquet and event related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer / guest loyalty by delivering service excellence throughout each customer / guest experience. Provides service to customers in order to grow the account on behalf of the company.

We're always looking for passionate people to join our family and grow with us. We strive for exceptional taste and consistency, as well as unparalleled customer service. We recognize that our employees are our most valuable resource to make this happen. Our team members make us who we are by being who they are and by bringing their passion for great food and exceptional service into the workplace.

Salary : starting at $60K plus commission

Essential Functions :

• Book and coordinate a variety of events concentrating on weddings, anniversary, baby showers, and other high end social banquet functions
• Targets group / catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
• Responds to incoming catering opportunities for the property
• Identifies, qualifies and solicits new catering business to achieve personal and each property's revenue goals
• Focuses efforts on catering accounts with significant potential sales revenue
• Develops effective catering sales plans and actions
• Designs, develops and sells creative catered events
• Maximizes revenue by upselling packages and creative food and beverage
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
• Handles complex business with significant revenue potential as well as significant customer expectations
• Develops relationships within community to strengthen and expand customer base for catering sales opportunities
• Executes exemplary customer service to drive guest satisfaction and loyalty by assisting the guest and ensuring their satisfaction before and during their program / event
• Organize meeting room bookings
• Key responsibilities will be coordinating all event room needs, as well as sales / service support
• This involves direct sales calls and blitzes. In addition, maintaining good working relationships with existing clients while exploring ways to increase revenue.
• To include but not limited to point of inquiry, quoting rates, contract development, detailing of needs, arranging of food and beverage, audio visual requirements, communication of client requirements to staff on day of event, posting of charges, presentation of bill and follow up.
• Responsible for working with all clients to provide professional client services support in the planning, organization, and management of events within the facility, monitoring the logistics of these events and all event related tasks after events are concluded. Their duties will include but not be limited to working with space requirements, scheduling of events, equipment rentals, tastings, menus, invoicing, theme concept / decorating and servicing the client as necessary.
• Conduct walk in site tours & pre-con meetings

Our compensation package for Full-Time associates includes a competitive Salary, Medical, Dental, Vision, STD / LTD, Life, 401k with match, PTO after 90 Days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

Qualifications, Education, Experience, Skills, and Abilities :

DeRomo’s Gourmet Market & Restaurant is managed by ColumbusHospitality Management, a company committed to providing quality service andmemorable guest experiences in a positive and welcoming work environment. Weare focused on supporting the needs of our team through our commitment to thefamily / work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace / EOE. All applicantswill be required to submit to a background check prior to employment.