Develop and execute a post-implementation roadmap aligned with organizational priorities.
Ensure data migration, user roles, permissions, and integrations are properly set up.
Process Design & Standards
Establish standardized workflow for course creation, assignment, reporting, and user management.
Document governance guidelines, naming conventions, and version control practices.
Define quality and accessibility standards to ensure a consistent learner experience.
Training & Adoption
Create admin and end-user guides, quick reference materials, and SOPs.
Deliver training sessions for content creators, managers, and system admins.
Support adoption through communication strategies and best practice sharing.
Best Practices & Continuous Improvement
Research and implement LMS best practices to maximize system effectiveness.
Recommend process improvements and system enhancements post-launch.
Serve as a point of contact for troubleshooting during the contract period.
Skills / Experience :
Experienced with launching and managing LMS platforms (Absorb a plus!).
Demonstrated ability to create process documentation and system governance guidelines.
Comfortable writing process docs, setting standards, and driving consistency.
A clear communicator who knows how to make the technical approachable (and maybe even fun).
Exceptional project management and stakeholder communication skills.
Ability to work independently, prioritize competing tasks, and meet deadlines.
Exceptional project management and stakeholder communication skills.
Ability to work independently, prioritize competing tasks, and meet deadlines.
Experience supporting large-scale rollouts and change management.
Knowledge of analytics and reporting within LMS platforms.
Familiarity with corporate branding and learner experience design.
Organized, detail-oriented, and always forward-looking.
Bonus Points If You
Have rolled out LMS platforms in fast-paced, fashion-forward environments.
Know SCORM, xAPI, or other learning tech standards.
Can make reporting and analytics not just useful, but stylish.
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