Helpdesk Support Technician

Mandarich Law Group, LLP is one of the nation’s leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.

• Act as the first point of contact for technical support via phone, email, and walk-ups
• Troubleshoot hardware, software, and network issues—escalating when needed
• Set up new user workstations and manage employee onboarding / offboarding
• Support Windows desktops, Microsoft Office applications, printers, and other common business tools
• Maintain accurate records of issues and resolutions in our ticketing system
• Assist with user account management, password resets, and access rights via Active Directory

Requirements

Benefits