Customer Service Dispatch

Job Description

Customer Service & Dispatch

Location : Natick, MA

Pay : $23.00 - $25.00 per hour

Job Type : Full-time

Schedule :

Monday-Friday : 8 : 00 AM - 5 : 00 PM

Saturday or Sunday : 7 : 00 AM - 2 : 00 PM (during winter months)

Benefits : 401(k)

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Overview :

We're seeking a reliable and personable professional with excellent communication and organizational skills to join our Service & Oil Delivery Departments. This individual will handle scheduling service calls and oil deliveries, updating customer records, processing paperwork, preparing reports, and providing top-notch customer support.

What You'll Do :

Schedule and coordinate service calls and oil deliveries

Communicate with customers and team members in a friendly, professional manner

Maintain and update customer information accurately

Prepare and process daily paperwork and reports

Assist with general office and administrative tasks

Work both independently and as part of a team

Overtime required during the winter season

Qualifications :

High school diploma or equivalent required

1+ year of experience in an office environment

3+ years of customer service or dispatch experience preferred

Proficient in Microsoft Word and Excel; comfortable learning new software

Professional demeanor and strong phone presence

Detail-oriented and capable of multitasking

If you're interested in this opening please send resumes to : Steve Scavone :

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.