Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Call Team Six : Special Ops for Car Dealers is an outsourced BDC, automotive consulting and sales training firm that specializes in optimizing dealership prospect outreach. With a nationwide customer base of over 200 dealer groups, our team of dealership, BDC, tech, and digital experts have developed advanced auto-dialing and omnichannel technology that seamlessly integrates into major dealership CRM systems. Our solutions help dealers manage their lead process and flow more efficiently and effectively.
Job Summary :
The Automotive Business Development Representative is responsible for following up on leads from prospective customers interested in purchasing a vehicle. This role involves contacting potential buyers, understanding their needs, providing information about available vehicles, and scheduling appointments for them to visit the dealership. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry.
Responsibilities
Receive inbound calls and place outbound callsIdentify the reason for the customers call, collect relevant information, and provide solutionsRefer to premade scripts for a variety of customer service topicsUse best practices in customer service techniques to develop rapport and build relationships with customersDocument all customer interactions in various dealership CRM'sAttend trainings to maintain up-to-date skills and knowledgeAppointment schedulingLead Follow-UpQualifications
High school diploma / GEDPrevious experience as a Automotive Business Development Representative or in a similar role is preferredExcellent phone and verbal communication skillsUnderstanding of active listening techniquesFamiliarity with Customer Relationship Management (CRM) programsAbility to work well under pressureHighly organized with the ability to prioritize projects and manage time effectivelyBilingual preferred, but not mandatoryWorking Conditions :
Must have quiet work environment.Must have fully reliable high-speed home internetThis is an office-based role with extensive phone and computer useExpected hours : 40 per week
Benefits :
Flexible schedulePaid time offPaid trainingWork from homeOvertime offered when availableCareer Growth OpportunitiesShift :
8 hour shiftDay shiftEvening shiftMorning shiftNight shiftSupplemental Pay :
Bonus opportunitiesOvertime opportunitiesWork Location : Remote
Depending on experience
This is a remote position.