Customer Service Representative

Customer Service Representative

Our client, in Sacramento is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team. The ideal candidate will have empathy, professionalism, and communication skills which will align successfully in the organization.

Job Title : Customer Service Representative

Location : Sacramento

Pay Range : $20.34 an hour

What's the Job?

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries and complaints, ensuring customer satisfaction.
• Communicate with customers through various channels and establish positive rapport.
• Process work orders, forms, applications, and requests efficiently.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Assist residents with work order requests and ensure timely completion.
• Ensure legal compliance with company standards and applicable laws, such as Fair Housing and Landlord / Tenant laws.

What's Needed?

What's in it for me?

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!