Displays & Exhibits Coordinator – Pharma Event Planning
Location : Traveling to Office (In NJ) 3 days a week (Tues-Thurs)
Hours : 7.5hrs / day
General Purpose / Summary of Job
The Display and Exhibits Coordinator will coordinate the full logistics of all congresses and exhibits programs which include but not limited to, reviewing requests for accuracy, securing approvals, managing registration, executing customer-specific agreements, payment processing, marketing materials management, and program reconciliation.
Primary Duties and Responsibilities
- Database management - manage promotional educational programs within our proprietary events management platform
- Budget management - assisting customer representatives within their program planning budget to ensure they meet client business rules and guidelines
- Coordinate all life cycles of Congresses and Exhibits from start to finish
- Communicate daily with customer team and appropriate stakeholders
- Run daily metric reports to ensure all tasks within the C&E are executed within a timely fashion
- Coordinate with account stakeholders (via telephone and email) regarding their event status as well as required follow-ups for any missing information. Able to read, interpret, and execute legal contracts on behalf of stakeholders.
- Ensure payments are processed in an efficient and timely manner
- Adhere to performance metrics, standard operation processes and procedures, as well as compliance guidelines for the related customer
- Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code
- Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)
- Effectively manage high volume of meetings while also responding to emails and phone calls
Competency Requirements :
Strong interpersonal, verbal, and written skills both internally and externally with the ability to effectively engage with the customerSkilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is metStrong organizational skills with great attention to detailFamiliar with health sciences and regulated environmentsAbility to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environmentStrong working knowledge of Gmail and Microsoft Office Product Suite, and able to quickly learn to utilize similar tools and software as neededPositive attitude at all times and the ability to work with a team and maintain a "Whatever it Takes" attitudeAbility to boost team moraleAbility to take constructive feedback and adjust in order to progress forwardAbility to take on additional ad hoc tasks as needed to support the team without complaintAbility to work flexible schedules and / or extended hours to meet clients' business needsAbility to maintain productivity while performing repetitive planning tasks every dayBasic Math and Spelling proficiencyAbility to work and thrive in a team atmosphereEducation / Skills Experience Desired :
A background in event planning is preferred, but not requiredB.S. or B.A. degree or equivalent experience3+ years' experience working at a pharmaceutical / biotech or third-party agency a plusGreat for individuals with a Sales, Hospitality, or Customer Service backgroundMust be a go getter and very personable at the same having patience with the processPossess strong analytical and problem-solving skillsPerks and Benefits
Temp to Hire Opportunity- This is a long-term career-oriented positionAll equipment will be providedAbility to work remote on Mondays and Fridays but must be fully online and available during Core Working Hours