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Banquet Houseperson
Banquet HousepersonCharlestowne Hotels • Hendersonville, North Carolina, United States, 28739
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Banquet Houseperson

Banquet Houseperson

Charlestowne Hotels • Hendersonville, North Carolina, United States, 28739
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POSITION SUMMARY :

Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.

ESSENTIAL JOB FUNCTION :

  • Check the server's and house person's BEOs to ensure that all information is accurate.
  • Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
  • Perform all guest contact activities or guest requests with a cordial, efficient and professional manner while maintaining a commitment to excellence.
  • Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set- up and technical training on a regular basis.
  • Organize Banquet rooms to ensure a productive, safe and energy conserving work environment.
  • Ensure proper maintenance (cleaning and repair) of all equipment.
  • Ensure that all unused rooms are set to department's standards.
  • Constantly communicate all concerns to department Manager.
  • Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.
  • Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
  • Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
  • Assist with housekeeping duties, including sweeping, mopping, pressure washing common areas.
  • Bar-backing or running food as needed to help service all F&B departments.
  • Must be able to work independently once given direction.
  • Must be available mornings, afternoons, nights, weekends and holidays based on business demands.

DESIRED SKILLS AND QUALIFICATIONS :

Education : High school education or equivalent experience.

Experience :

  • Six months hotel or convention center -banquet food / beverage services environment.
  • Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.
  • Skills and Abilities :

  • Able to read, speak and understand English.
  • Able to lift, push, carry 20 - 50 lbs.
  • Stand continuously for long periods of time.
  • Communicate information and hotel services to management, staff and guests.
  • PIb8d780173b0f-30511-38353385

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    Banquet Houseperson • Hendersonville, North Carolina, United States, 28739

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