Water Mitigation Technician

Job Opportunity

Provide mitigation services for water damaged structures and / or contents as well as restoration services for mold contaminated structures and / or contents. Provide assistance to customers and insurance representatives regarding technical questions. Maintain solid customer relationships by handling their projects, questions, and concerns with speed and professionalism.

Essential functions include : representing the company professionally at all times, creating lasting impressions with our clients, demonstrating company services knowledge, determining and executing proper mitigation and remediation procedures, effectively communicating project expectations to team members and customers clearly and timely, sharing your training, expertise, experience to consult with team members and help them develop, ensuring compliance with OSHA guidelines as well as ServiceMaster safety standards, ensuring moisture readings are recorded correctly while utilizing the drying log platform (DryTrack / MICA), utilizing drying equipment according to company and industry standards, performing demo services according to company procedures including maintaining a clean work site, identifying and following all company procedures regarding potential lead and asbestos containing materials, keeping company vehicle and equipment clean and organized at all times, identifying and resolving client concerns promptly, assisting other production departments when needed, following industry standards for assigned jobs, ensuring customer satisfaction before leaving the jobsite, and performing other duties as needed or assigned.

Knowledge, skill, and experience : minimum education (or substitute experience) required includes any combination of high school diploma or GED and 1+ years directly related experience. Preferred education includes an associate's degree or any combination in the direct field. Minimum experience required includes a valid driver license, ability to pass a background screening, and ability to pass a drug screening.

Compensation : $18.00 - $25.00 per hour.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.