Service Excellence Manager
VirtualVocationsBronx, New York, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Excellence Manager - Commercial Customer Care.
Key Responsibilities
Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engineering
Oversee workforce management, including forecasting, scheduling, and performance monitoring
Drive process improvements and maintain service quality standards across customer interactions
Required Qualifications
5+ years in customer service or operations, with 2+ years in a management role
Proven experience in workforce planning, training delivery, and process improvement
Strong data analysis and performance metric reporting skills
Experience with WFM platforms and contact center systems
Familiarity with document control principles and structured problem-solving approaches
serp_jobs.job_alerts.create_a_job
Manager Service Excellence • Bronx, New York, United States
Job_description.internal_linking.related_jobs
Tuxedo Hospitality is a New York City based hospitality group.The group currently features The Tyger, Chinese Tuxedo, Opera House and Soso's Cocktail & Dining in its portfolio with more v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Required Skills : SAP Basis SAP ECC Functional knowledge Proficiency in leading both physical and virtual teams Innovator with quick absorption of new technologies.
strong understanding of technolog...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hardware Asset Manager, Service Excellence Team.I can succeed as a Hardware Asset Manager at Capital Group.The Hardware Asset Manager for the Service Excellence Team is responsible for overseeing t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Chama mama is a collection of cozy family restaurants that pays tribute to the Georgian culture and way of life.Our menu is reflective of the diverse influences that have shaped the Georgian nation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Gellert Global Group (GGG) is the largest privately held food importer in the United States.Comprised of several companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Service Excellence Manager - Commercial Customer Care.Key Responsibilities Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Responsibilities : Manage the RUN service and supervise its functioning to ensure user effectiveness, adoption, and operational excellence for Supply Chain & Finance applications.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you passionate with determination to tackle evolving business challenges across the Coaching and Community Building Portfolio? Are you so mission-oriented that you get restless if you are not m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Are you a proven service leader with import brand experience and a drive for results? We’re looking for you.Bay Ridge Auto Group is seeking a.
This is not an entry-level leadership role—we’re lookin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Director of Service Delivery is responsible for the overall revenue recognition of Skywires' products and services sold across all customer segments.
The director ensures timely, high-quality de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsibilities include, but are not limited to : .Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch.
Provides quality customer s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Key responsibilities include, but are not limited to : .Overall P&L responsibility to include : Sales, Net profit, receivables, expenses, contract retention, etc.
Manage technician / office employees.Mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products.
The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch.Provides quality customer service through personal contact with customers and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsibilities : Manage the RUN service and supervise its functioning to ensure user effectiveness, adoption, and operational excellence for Supply Chain & Finance applications.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Top Duties and Qualifications A Manager, or Supervisor, oversees team members in a certain department ensure it’s performing effectively.
Their main duties include hiring and training employee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Service Delivery Manager who will be responsible for exceeding client expectations by supporting consumers on software and services.
Key Responsibilities Manage client s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Service Excellence Director to lead client escalation resolution and enhance service delivery across the organization.
Key Responsibilities Facilitate cross-functional c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Project Manager for Service Delivery.Key Responsibilities Plans, defines, and delivers projects while ensuring adherence to budget and timeline Acts as a liaison betwe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Responsibilities include, but are not limited to : .Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch.
Provides quality customer s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Service Manager
The TygerNew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Delivery Manager
Syntricate TechnologiesBerkeley Heights, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Hardware Asset Manager, Service Excellence Team
Capital GroupNew York, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Chama Mama - HQNew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Area Sales Manager - Food Service (Remote - Mid West)
Gellert Global GroupElizabethport, NJ, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Excellence Manager
VirtualVocationsFlushing, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Delivery Manager
SamprasoftBerkeley Heights, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Business Service Manager
Year UpNew York, NY, USserp_jobs.job_card.full_time
Experienced Service Manager
Bay Ridge HondaBrooklyn, New York, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Director of Service Delivery
Skywire NetworksBrooklyn, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Service Excellence Manager I (Passaic)
Valley National BancorpPassaic, NJ, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Service Manager
EMCOR GroupPompton Plains, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider
RelativityNew York, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Excellence Manager I
Valley National BancorpBayonne, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Delivery Manager
KaavBerkeley Heights, NJ, USserp_jobs.job_card.full_time
Service Performance Manager
Maplecrest Ford LincolnVauxhall, NJ, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Service Delivery Manager
VirtualVocationsBrooklyn, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Excellence Director
VirtualVocationsBrooklyn, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Project Manager - Service Delivery
VirtualVocationsStaten Island, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Excellence Manager
Valley National BancorpRochelle Park, NJ, USserp_jobs.job_card.full_time