Retention Specialist
VirtualVocationsLakeland, Florida, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Retention Specialist to join their team remotely.
Key Responsibilities
Handle inbound and outbound calls with urgency, care, and expertise
Empathize with clients to resolve issues and renegotiate agreement terms
Retain existing customers by addressing concerns and preventing voluntary disconnect requests
Required Qualifications
Must be legally authorized to work in the United States without employer sponsorship
Proven call center experience with a passion for generating sales
Ability to build rapport with customers in an ethical manner
Demonstrated competitive spirit to meet and exceed sales goals
Computer proficiency with multitasking abilities
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Retention Specialist • Lakeland, Florida, United States
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