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Call Center Operator

Call Center Operator

Great West Casualty CompanySouth Sioux City, NE, US
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Are you looking for a great call center position that doesn't require sales or telemarketing? If you possess an extraordinary sense of depend-ability, attention to detail, and desire to provide a high level of customer service, Apply Today!

Take the next step in your career now, scroll down to read the full role description and make your application.

We are hiring a Call Center Operator. In this position you will provide our customers with the highest level of support by routing calls to the appropriate person, tracking itineraries, and taking messages when necessary. No sales involved, just premier customer service!

  • This position has a hybrid option allowing for two days of remote work after 90 days of employment and successful completion of the training program.

Shift Hours for this position :

Monday, Thursday, Friday : 7 : 30a-6 : 00p and Saturday : 8 : 00a-3 : 30p

Minimum experience and education required : High school diploma or equivalent. Prefer clerical / office experience that included communicating with public, both in person and via telephone.

Who we are :

Great West Casualty Company provides specialized insurance products unique to the trucking industry and outstanding customer service to the thousands of truck drivers and trucking companies we serve. Over the past 60 years, we have grown to five offices serving insureds in over 40 states. We are now one of America's largest insurers of trucking companies. If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team.

Why work for us?

We offer you a challenging career with a competitive compensation and benefits package including :

A 37.5 hour work week.

Paid study materials, exam fees, study day, and monetary awards for professional development.

Paid vacation and paid sick leave.

Opportunities to impact the organization through participation in committees (Green Team, Fun Committee, etc.).

Support of a healthy lifestyle through a wellness program and gym subsidy.

To learn more about Great West and our office locations, please visit our website http : / / www.gwccnet.com

Great People

Great Careers

Great West Casualty Company

Great West Casualty is an Equal Opportunity Employer.

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Call Center Operator • South Sioux City, NE, US

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