Medical Assistant Community Medicine Clinic

Clinical Support Position

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

The Community Medicine Clinic is in the heart of downtown and we serve the community, we have dedicated Physicians and APP's that are committed to providing comprehensive care for our patients. We are a safe and affirming clinic, we take immense pride in the strong relationships we build with our patients, their families, and our colleagues, fostering a supportive and compassionate environment. We have so many resources in the building for patients, pharmacist, community health workers, population health nurse, RN case managers, nurse triage, physical therapy, and behavior health services. We also have a food and clothing pantry for our patients that have any social determinate needs that keep them from focusing on their health. We offer lab services to our established patients at the clinic.

Our support staff is composed of registered nurses (RNs), medical assistants / ambulatory clinical technicians (MA / ACTs), ambulatory clinical clerical technicians (ACCTs), and patient service representatives (PSRs). Each member of our team plays a crucial role in ensuring the smooth operation of our practice and the delivery of high-quality care.

MAs assist with patient care, including taking vital signs, preparing patients for examinations, and assisting in procedures. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. They play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit / admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications