Network and Systems Technician

Salary : $18+ commensurate with experience

Job Function :

The Network & Systems Technician provides helpdesk support ensuring users and devices can properly connect to

TBP's network. The Network & Systems Technician assists with maintaining TBP's network and server infrastructure,

including hardware, software, data storage, and third-party programs. The Network & Systems Technician is

responsible for maintaining connectivity for devices and ensures user access.

Duties :

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

Duties :

• Provides first-level service and support for break / fix issues related to the network and servers.
• Assists with network and server projects as assigned.
• Assists with improvements to TBP's network infrastructure.
• Identifies and recommends improvements continuously to the Network & Systems team.
• Work collaboratively with other technology staff.
• Escalates necessary issues to the relevant personnel.
• Provide value-added service to end users.
• Perform and maintain accurate network / systems inventory records.
• Implement and maintain compliance with organizational policies and procedures.
• Perform helpdesk and other technology functions as assigned.
• Documents processes and procedures to add to the knowledgebase.
• Coordinates with vendors to complete on-site projects.

Technical :

services, and backup systems.

Skills / Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform essential functions.

and command line operations.

situations.

and talk or hear. The employee is regularly required to stand, walk, and reach with hands and arms. The employee

must occasionally lift and / or move up to 25 pounds. After-hours work will be required on occasion.

Requirements :

High School Diploma or equivalent