Community Manager

Property Manager Job Duties

This Orange Tree apartment property is located in Compton, CA and consists of 21 units, all of which are two- and three-bedroom apartments. It is a 100% tax credit community.

Due to the small size of the property, we are seeking a candidate who can take on a blended role :

50% Community Manager

25% Maintenance Technician

25% Janitorial

The position requires living on-site in a two-bedroom, one-bath apartment.

Typical maintenance responsibilities include :

Unclogging drains

Replacing P-traps, faucets, and garbage disposals

Replacing light fixtures, bulbs, smoke detectors, outlets, and switches

Replacing thermostats and HVAC filters

Performing painting and drywall repairs

Maintaining cleanliness of the community

The role includes 30 hours per week at Orange Tree Village and 10 floating hours at nearby properties.

Reports to Regional Property Manager.

What we offer :

Salary : $22.00 to $24.00 per hour

2-bedroom, 1-bath apartment to live on-site

Medical, Dental, Vision, Life, and 401k with employer match

Paid vacation and 15 paid company holidays

Full time : 40 hours per week

Schedule : Monday to Friday, 85pm (on-site 30 hours and 10 hours at a nearby property)

Job Duties

The Community Manager / Maintenance Technician is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager / Maintenance Technician is responsible for performing maintenance and other duties that ensure the preservation and upkeep of the buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer service skills to maintain a high level of resident satisfaction.

Financial

Demonstrate ability to understand financial goals and operate the asset in the owners best interest in accordance with the Policies & Procedures Manual

Maintain accurate records of all community transactions and submit them in a timely manner (i.e., rent rolls, delinquency reports, move-in / move-outs, etc.)

Prepare annual budgets and income projections in a timely and accurate manner

Ensure that all rents and late fees / check charges are collected, posted, and deposited in a timely manner

Generate necessary legal actions, documents, and processes in accordance with Landlord / Tenant Law, Fair Housing Laws, and company guidelines

Provide ongoing vendor / contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance

Ensure invoices are accurately processed for approval and payment by the corporate office. Manage petty cash and all funds

Leasing

Ensure property is rented to fullest capacity and minimize lost rent

Utilize the Yardi leasing workflow process from initial contact through approval / denial of tenancy and move-in

Use marketing strategies to secure prospective residents

Confirm that leasing staff techniques are effective in qualifying and securing future residents

Ensure leasing staff gather competitive market data and maintain market comparison files

Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide accurate updates

Represent the company in a professional manner at all times

Administrative

Prepare and implement procedures within company guidelines to ensure orderly, efficient workflow

Maintain working knowledge of California landlord / tenant law, and common procedures and notices

Confirm that all leases and related paperwork are completed and entered into the software system accurately and timely

Ensure current resident files are maintained and organized properly

Ensure administrative paperwork is accurate, complete, and submitted on time

Ensure compliance with all applicable affordable housing programs

Lead emergency response efforts for the community. Ensure proper handling of all emergencies involving staff, residents, buildings, etc., within company guidelines to minimize liability

Resident Retention

Address resident concerns and requests promptly to ensure satisfaction

Participate in or coordinate resident social service programs and activities

Develop or implement resident retention programs (e.g., events, special promotions, newsletters)

Ensure timely distribution of community-issued notices (e.g., emergency, weather-related)

Consistently implement and enforce community policies

Review and respond to all emails within 24 hours

Safety

Ensure compliance with all local, state, federal, and company safety rules

Promptly address and correct unsafe conditions

Reinforce a safety-first culture among staff

Maintenance Technician Duties

Maintain community appearance and ensure timely completion of repairs through regular inspections and tours

Ensure quality and readiness of market-ready apartments

Conduct daily inspections of models and available units; report service needs

Follow service request procedures : log requests, communicate with maintenance, provide resident updates, and follow up for satisfaction

Inspect property and equipment daily to determine service needs, tools required, and staffing

Respond to service requests promptly and document work accurately

Implement and supervise Preventive Maintenance program

Review and update preventive maintenance schedules quarterly, semi-annually, and annually

Submit monthly property safety inspection reports

Support unit turnover, perform repairs or renovations, and obtain bids for outsourced work

Oversee contracted projects to ensure specification adherence

Manage inventory of maintenance supplies and tools

Use safety gear and equipment appropriately (e.g., gloves, eye protection, masks)

Track labor and material costs and report to ownership or management

Evaluate and submit contract bids with recommendations

Respond to emergency calls 24 / 7; provide on-call service in rotation

Arrange alternate on-call coverage during vacations or absences

Support safety and security measures at the property

Maintain a clean and organized maintenance shop

Maintain professional and courteous interactions with residents

Assess situations requiring assistance or specialized equipment and respond accordingly

Communicate with vendors to ensure efficient property operations

Troubleshoot and repair HVAC, appliances, and electrical / plumbing issues

Diagnose and repair difficult-to-reach equipment or appliances

Re-key locks and cut keys

Perform carpentry and drywall repairs

Maintain cleanliness of property (trash removal, hallway upkeep)

Monitor inventory and request supply replenishments as needed

Operate power machinery safely

Travel locally as needed

Keep cell phone on during work hours and while on call

Perform janitorial tasks to support property cleanliness

Perform other duties as assigned

Preferred Experience / Qualifications

College degree preferred

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Minimum 2 years on-site as Assistant Property Manager, or 3 years of relevant supervisory experience with certifications

Affordable housing experience preferred, especially HUD Project-Based Section 8

Fair Housing certification required prior to resident interaction

Proficiency in Microsoft Office Suite, property management software, internet research, and email

Knowledge of OSHA regulations

Valid drivers license, reliable transportation, and current auto insurance required

Willingness to participate in training for new programs, laws, and projects

Ability to work evenings and weekends on-call as needed

Excellent command of English : grammar, spelling, writing, proofreading, and professional communication

Neat, clean, and professional appearance

Compliance with all policies outlined in the Employee Handbook

About Us :

Join a Team That Makes a Difference WSH Management

For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and were still growing.

At WSH, we believe that great people make great communities. Thats why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and were committed to keeping that momentum going.

If you're passionate about service, teamwork, and personal development wed love to welcome you to our team.

WSH Management is proud to be an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist.

WSH Management is a drug-free workplace. EOE M / F / D / V / SO

How to apply

If youre interested in applying for this position, visit our Careers Page at  www.wshmgmt.com  or click Apply at the top of this ad.

Compensation details : 22-24 Hourly Wage

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