Emergency Service Coordinator

Emergency Service Coordinator

Paul Davis Restoration of Southeast St. Louis is seeking a Emergency Service Coordinator to join our team. This role supports customers and internal teams in a fast-paced environment by coordinating restoration services, handling inbound communication, and ensuring accurate documentation. The ideal candidate is detail-oriented, customer-focused, and thrives in a dynamic setting.

Responsibilities

• Serve as the first point of contact for customers via phone and email
• Coordinate job intake, dispatch, and ongoing communication
• Collect, review, and manage job documentation for accuracy and completeness
• Provide support to emergency mitigation teams
• Track job progress and follow up on outstanding items
• Assist with administrative tasks and team projects
• Maintain a positive and empathetic approach in all customer interactions

Requirements

Benefits

Paul Davis is a trusted leader in the property damage restoration industry, with locations across the U.S. and Canada. We don't just rebuild homes and businesseswe restore peace of mind. Join a company that values service, compassion, and leadership.