Charter & Activities Operations Manager

Charter & Activities Operations Manager

The role of a Charter & Activities Operations Manager involves overseeing and managing the logistics and operations of charters, events, and activities for transportation services. Their primary responsibilities revolve around coordinating the movement of passengers for various purposes, such as events, tours, corporate travel, or specialized transportation needs.

Coordination and Planning

• Manage the day-to-day transportation services for activities & commercial charter customers, including driver & vehicle assignment.
• Build Trip itineraries in busHive for field trips (activities), considering factors like distance, timing, and size of the group.
• Collaborate with clients to understand emergent needs and preferences, ensuring a highly satisfied experience.

Compliance and Documentation

Communication and Customer Service

Problem Solving and Adaptability

Administration

Continuous Improvement

Sales Development

Skills and Qualifications

This role requires someone who is adept at managing multiple tasks simultaneously, communicating effectively with various stakeholders, and ensuring a seamless transportation experience for clients.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

NRT Bus provides home-to-school bus transportation for students in areas throughout Eastern Massachusetts, Central Massachusetts and Southern New Hampshire.