Lead Facilities Coordinator

Summary

At Maverik, we don’t just offer jobs, we offer adventures. As a Lead Facilities Coordinator, you’ll guide and develop a team of Coordinators while ensuring work orders and processes are executed efficiently across the organization. You’ll serve as the go-to liaison between upper management, technicians, vendors, and store leaders, keeping projects on track and aligned with business priorities. In this role, you’ll also drive continuous improvement, evaluate vendor contracts, and step in as a hands-on backup when needed. It’s the perfect opportunity for a strong leader with facilities, vendor management, or retail operations background who is passionate about coaching people, improving processes, and influencing cross-functional outcomes.

This role is based at our Salt Lake City, UT headquarters and requires an on-site presence at least 4 days per week, Monday through Friday.

Essential Duties and Responsibilities :

• Provides leadership to direct reports, including but not limited to, hiring, training and development.
• Serve as the primary point of escalation for facility ticket-related issues, working to resolve challenges efficiently and effectively.
• Develop, implement, and maintain standardized training materials and processes for the Facilities Coordinator team.
• Lead bi-weekly team meetings to review key updates, discuss challenges, and promote collaboration.
• Act as the primary liaison between the Facilities team and the Help Desk, ensuring seamless interaction and issue resolution within the ServiceNow system.
• Oversee the implementation and management of contracts into contract software, ensuring accuracy and compliance.
• Maintain and manage work order tickets in ServiceNow, ensuring they are addressed in a timely and effective manner.
• Collaborate with Regional Facilities Managers and other stakeholders to support departmental goals and initiatives.
• Identify process improvement opportunities and develop strategies to enhance efficiency within the Facilities department.

Role Requirements :

Qualifications : Education

Qualifications : Experience

Qualifications : Manager Leadership Skills

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Compensation & Benefits

Pay Range :  $65,000-$75,000 / year + Bonus Opportunities

The above salary range represents a general guideline; however, Maverik considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.

Benefits Include :