Operations & Store Coordinator (Retail / E-Commerce / Sustainability) (Los Angeles)Whimsy and Row • Los Angeles, CA, US
Operations & Store Coordinator (Retail / E-Commerce / Sustainability) (Los Angeles)
Whimsy and Row • Los Angeles, CA, US
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job_description.job_card.job_descriptionHelp guide the sales team through training, 1 : 1 meetings, and ongoing development for storefront and warehouse operations Assist with scheduling and hiring sales team members Oversee and maintain online store product pages, including creation and updates for photos, videos, costing, details, and swatches Assist with incoming inquiries regarding giveaways, partnerships, and brand collaborations Assist with dropship programs (e.g., create UPC barcodes and upload products to Mirakl) Track and manage packaging inventory, office supplies, and shipping materials Collaborate on and help execute photoshoots Assist with coordinating and producing in-store events that connect our brand to the community Help brainstorm and implement creative ideas to increase both in-store and online sales Perform other tasks as assigned were a small team, and we all roll up our sleeves where needed. Bachelors degree or equivalent experience 3+ years in retail operations, sales coordination, or e-commerce Proficient in Shopify and Google Workspace (Sheets, Docs) Highly organized with strong attention to detail Calm under pressure, adaptable, and solutions-oriented Excellent communicator and collaborator Passionate about sustainability and slow fashion Comfortable lifting up to 20 lbs and working some weekends as needed Positive, curious, and genuinely excited about contributing to a growing brand $25$27 hourly + 5% in-store sales commission $100 monthly subsidy toward Blue Shield Health Insurance 10 PTO days + 5 sick days Quarterly performance reviews with growth potential 70% employee discount on all Whimsy + Row styles Invitations to brand events and photoshoots Collaborative, women-led team culture Opportunity to contribute creative ideas for new products, partnerships, and campaigns
Location : Highland Park, Los Angeles
Employment Type : Full-Time | W2 | Hourly | Non-Exempt
Rate : $25$27 / hr + 5% in-store commission + benefits
About Whimsy + Row
Whimsy + Row is a Los Angelesbased sustainable fashion brand bringing ease and elegance to the modern woman since 2014. We create small-batch pieces with heart, purpose, and integrity thoughtfully made in Los Angeles and India using natural and deadstock fabrics.
Our mission : make sustainability beautiful, attainable, and fun. Being part of Whimsy means joining a passionate, women-led team that values creativity, community, and craftsmanship. Were a small but mighty brand that celebrates collaboration, curiosity, and connection every day.
The Role
Were looking for a highly organized, positive, and mission-driven Operations & Store Coordinator to support our Highland Park retail space, e-commerce operations, and customer experience.
This role bridges creativity and logistics perfect for someone who loves both fashion and function. Youll work closely with leadership and our sales team to ensure smooth daily operations, timely order fulfillment, and meaningful brand experiences both in-store and online.
What Youll Do
Customer Experience & Store Operations
- Provide support to customers in-store and via email in a timely and efficient manner
- Ensure timely delivery of orders and maintain accurate inventory records via Shopify
- Merchandise and restock the retail store as needed
- Restock back-office supplies, packaging, and materials
- Work in-store as a Sales Associate when needed
Team Coordination & Leadership
E-Commerce & Operations
Creative & Events
General
Who You Are
Compensation & Benefits
Why Youll Love Working Here
Work from our light-filled Highland Park shop / design studio / warehouse surrounded by creativity, sustainability, and community. Every day feels a little like being part of a dream project, where your ideas, energy, and attention to detail truly matter. At Whimsy + Row, we believe in balance, respect, and growing together a place where work feels meaningful, people feel valued, and sustainability is more than a buzzword.
Ready to grow with us?
Apply directly here on LinkedIn or email your resume and a short note about why Whimsy + Row resonates with you. We cant wait to meet you!
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