Sales Support

Job Description

Job Description

We are looking for an experienced Sales Support specialist to join our team in Santa Clara, California. This contract position offers an exciting opportunity to assist in driving sales success and customer satisfaction within the plumbing and related industries. If you excel at managing sales processes, maintaining client relationships, and providing solutions-oriented support, we encourage you to apply.

Responsibilities :

• Provide comprehensive post-sales support to ensure customer satisfaction and retention.
• Handle inbound and outbound sales inquiries, offering tailored solutions to address client needs.
• Assist with order entry processes to ensure accuracy and timely fulfillment of customer requests.
• Collaborate closely with the sales team to coordinate and execute strategies that align with business objectives.
• Maintain detailed records of sales activities, client interactions, and product orders.
• Act as a liaison between customers and internal teams to address concerns and ensure seamless communication.
• Identify opportunities for upselling and cross-selling products to maximize revenue potential.
• Stay informed about industry trends and competitor activities to enhance sales strategies.
• Participate in team meetings and contribute to the development of sales initiatives.
• Represent the company at industry events and trade shows to promote products and build relationships.
• Proven experience in sales support or a sales-related role, preferably within the plumbing or similar industries.
• Strong communication and interpersonal skills to effectively engage with clients and team members.
• Familiarity with post-sales processes and order management systems.
• Ability to manage inbound and outbound sales tasks in a fast-paced environment.
• Proficiency in administrative tools and systems to maintain accurate sales records.
• Detail-oriented approach to ensure the accuracy of order entry and client communications.
• Self-motivated and capable of working independently while contributing to team goals.
• Willingness to stay updated on industry developments and adapt to evolving business needs.