Overview
Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T1122) at Target. Starting Hourly Rate / Salario por Hora Inicial : $20.50 USD per hour.
ALL ABOUT TARGET : Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT : Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :
- Communicating and interacting with guests to build a welcoming guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standardCreate a welcoming experience by greeting guests as you complete your daily tasksEngage with guests to help solve their specific needsInform guests of current promos, store activities and eventsBe knowledgeable about tools, products, and services available in the total store to solve issues and improve the guest experienceThank guests and let them know you're happy they chose to shop at TargetKnow and discuss the benefits of Target Loyalty programs and assist with application or sign-up as neededScan and bag items efficiently, accurately, and in compliance with safety standards and company best practicesWork efficiently to minimize guest wait time while maintaining service and accuracyExplain how to use Target App features including WalletBe familiar with Order Pick-Up, Drive Up and online ordering; direct guests to enroll, activate and use these featuresHandle returns following store policies and collaborate with Leaders as neededMaintain a clean, clutter-free work area and manage replenishment during open hoursSupport guest services such as order pick up, Drive-Up orders, and DU returns while complying with relevant laws and policiesAll other duties based on business needsWhat We Are Looking For
You enjoy interacting and helping others - including guests and fellow team membersYou thrive in a fast-moving, active environment where teamwork and flexibility are keyYou are open to a flexible schedule (including nights, weekends, holidays and peak times)The Good News Is That We Have Training to Help You Learn Everything You Need to Know. Some Skills We Look For From the Start :
Effective communication and attentive customer serviceWelcoming and helpful attitude toward guests and team membersAttention to detail while prioritizing tasksAbility to educate guests about products and servicesAbility to operate handheld scanners and other technologyAbility to work independently and with a teamRemain focused and composed in a fast-paced environment while handling multiple tasksBasics We Expect
Accurately handle checkout operations and support cash office tasks as neededScan, handle and move merchandise safely, with occasional lifting up to 44 pounds without assistanceFlexible work schedule (nights, weekends, holidays); reliable attendance requiredMaintain mobility for scheduled shift lengthWork in varied temperatures and environments as required by duties (Drive-Up, carryout, etc.)Benefits information : Find competitive benefits from financial and education to well-being and beyond at https : / / corporate.target.com / careers / benefits. Target will consider qualified applicants with criminal histories in a manner consistent with local fair chance ordinances.
Benefits Eligibility : Please paste this URL into your browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_A
ADA : Target will make reasonable accommodations for applicants with disabilities. If you need an accommodation, please contact candidate.accommodations@HRHelp.Target.com.
Applications for this role are accepted on an ongoing basis; there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Seniority level
Entry levelEmployment type
Part-timeJob function
RetailIndustries
RetailJ-18808-Ljbffr