Team Lead (New York)

Team Lead Position at TransPerfect Translations International, Inc.

TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Position Title : Team Lead

Employer : TransPerfect Translations International, Inc.

Job Description : TransPerfect Translations International, Inc. seeks to hire a Team Lead to work in our office in New York, New York. Telecommuting is permitted. This role focuses heavily on ensuring top-notch language quality and translation accuracy. The Team Lead will collaborate with a team of translators, overseeing linguistic quality control, and drive efforts to enhance translation processes. This role requires a deep commitment to linguistic accuracy, continuous improvement in translation practices and effective team leadership.

The Team Lead will perform the following duties :

• Linguistic Oversight and Project Management : Lead and manage translation projects with a strong emphasis on linguistic quality. Oversee all aspects of translation to ensure adherence to high standards of accuracy, fluency, and cultural appropriateness.
• Distribute translation tasks within the team depending on importance and complexity : preflight each job and decide on the most appropriate PM; ensuring each job meets language quality standards.
• Heavy focus on quality assurance : implement rigorous checks to maintain linguistic accuracy and project confidence;
• Develop and implement quality control procedures to address and prevent language-related issues;
• Generate ideas for improvements of project workflows (i.e. automation through technology, specialized knowledge and experience, quality control procedures);
• Ensure team members are trained in and utilize translation best practices and tools. Ensuring skills are up-to-date and cutting edge at all times;
• Work on production plans for key / strategic accounts or initiatives working closely with other departments and relevant stakeholders; optimizing translation workflows and technology use;
• Act as a key liaison between clients and the translation team. Address client feedback regarding language and quality, ensuring that all client requirements are met and exceeded. Assist PC / PM in effectively liaising with other departments that are essential parts of project workflow to ensure that the project perfectly complies with instructions and quality standards;
• Develop and maintain a repository of linguistic resources, including translation memories, glossaries, and style guides. Ensure the team utilizes these resources effectively to maintain consistency and accuracy;
• Develop relationships with CS / Sales acting as internal consultants to develop proposals for existing and new clients;
• As part of the production plan, create / plan a risk management breakdown, delegate owners for each action and share with all stakeholders for sign off and alignment;
• Implement and monitor key performance indicators (KPIs) related to translation quality. Provide actionable feedback to team members and manage performance reviews with a focus on continuous improvement in language skills;
• Be accountable for client complaints regarding projects together with the Department Manager, coordinate both internal, and freelance production staff under her / his supervision that maybe involved and make sure solutions to CRs are enforced and applied;

Requirements : Req. Bachelors in Translation, Linguistics, Business Management or other closely related field. The successful candidate must also have two (2) years of experience as a translation project manager, which includes two (2) years of experience with the following :

Rate of Pay : $65,541.00 / yr. $65,541.00 / yr.

Location of Employment : 1250 Broadway 7th Floor New York, NY 10001

Contact : Carol Chuang, VP, Human Resources, North America 1250 Broadway 7th Floor New York, NY 10001 cchuang@transperfect.com