Workplace Experience Manager II

This range is provided by Latham & Watkins. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00 / yr - $160,000.00 / yr

Business Services Recruiting Specialist at Latham & Watkins

About Latham & Watkins

About The Role

The Workplace Experience Manager II is an integral part of Latham’s Workplace Experience (WE) team. This role will be responsible for the development and execution of strategies and procedures employed at the local level to deliver a best in class experience for personnel and clients of the firm, whether remote or in-person, while partnering with office administration, department managers, and regional leadership to deliver a top quality, client-focused working experience, and designing and implementing experience-related guidelines, best practices, and standards. This role will be located in our San Francisco office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include :

• Acting as a resource, subject matter expert, and business partner to firm leaders, attorneys, and other key stakeholders in managing and setting direction for high quality Workplace Experience initiatives, while staying abreast of industry trends
• Recruiting and training talent, identifying professional development opportunities for the team, and effectively coaching team and individuals to enhance their performance and achieve desired outcomes
• Leveraging and interpreting data to manage dynamic utilization of office space and to understand client needs and making recommendations for improvement, while evaluating and identifying innovative ways to streamline and enhance service delivery to maximize the Workplace Experience
• Influencing and directing best-in-class client service delivery by department staff and applicable vendors, driving one-stop resolution for internal and external client inquiries, and coordinating with vendor partners to ensure impeccable attention to detail, client service, and accountability to established Service Level Agreements and Key Performance Indicators as needed
• Managing department expense allocation, addressing variances to budget, and other financial management duties of the department while exercising strong fiscal judgment and discipline
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and / or proprietary information that Latham & Watkins retains

We’d love to hear from you if you :

And have :

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes :

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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