Digital Communications Manager

Job Posting

Job Description : Position Summary :

At Portillo's, we bring our family together through unrivaled food and experiences. The Communications team uses creative, modern tools to amplify that shared purpose, while maintaining our position as a leading fast-casual growth brand. Our goal is to deliver purpose-driven, on-brand and strategic communication to our wide range of audiences.

The Digital Communications Manager will lead the strategy and execution of our digital communications platforms. This includes vendor management of our digital communications platform, as well as owning the digital content calendar and the creation of written and video content. The role involves ideation, project management, content delivery, and metrics reporting to drive strategic initiatives and improvements. Collaboration with departments like marketing, operations, and IT will be key to ensure a cohesive voice and timely delivery to the right audiences via the right channels.

This role requires a proven track record in digital content and platform management, with the ability to turn ideas into execution while staying in tune with digital trends.

Core Responsibilities :

Enable Our Purpose To Create Lifelong Memories By Igniting The Senses With Unrivaled Food And Experiences :

• Execute and evolve digital content strategies that foster connection and support among Portillo's team members
• Collaborate cross-functionally to ensure all content aligns with Portillo's voice, culture and key initiatives
• Build strong relationships to determine the "who, what, where, when, why and how" of content creation and delivery across internal channels
• Champion Portillo's voice by ensuring clear, consistent messaging that reflects our company's culture and direction

Greatness : We're Obsessed With Being The Best And Work Hard To Continuously Improve. Our Greatness Is Rooted In Quality, Service, Attitude And Cleanliness :

Energy : We Move With Urgency And Passion, While Maintaining Attention To Detail :

Fun : We Entertain Our Guests, We Connect Authentically, And We Make Each Other Smile :

Organization Relationships :

This position reports to the Director, PR & Communications on the People team. The Digital Communications Manager will work cross-functionally to capture key goals, messaging and initiatives across the company, and will work closely with the Marketing and Operations teams to cross-utilize content and messaging to ensure alignment for internal and external needs.

Qualifications :

Educational Level / Certifications :

Bachelor's degree

Work Experience, Qualifications, Knowledge, Skills, Abilities :

Travel Requirement : Minimal (

Work Environment :

Pay Range For This Role Is $98,000 To $115,000 Per Year. Your Actual Compensation Will Depend On Experience, Location, And / Or Additional Skills You Bring To The Table.