Director, Operations Earnings, Tax (Independent Contractors)

Director, Global Earnings & Tax Operations For Spark Driver Program

Lead the transformation of global earnings and tax operations for the Spark Driver Program. As Director, you'll architect and scale end-to-end processes for contractor earnings, ensuring accuracy, compliance, and operational excellence. This is a unique opportunity to shape enterprise standards and drive innovation at the intersection of finance, technology, and the gig economy.

About the Independent Contractor (Spark Driver) Earnings Team

Our team is responsible for the seamless calculation, disbursement, and reporting of independent contractor earnings worldwide. We operate with a focus on compliance, data integrity, and continuous improvement, directly impacting both company performance and the experience of our global contractor network. This role is pivotal in setting best practices and driving operational rigor across the organization.

What You'll Do

• Oversee all aspects of global contractor earnings and tax operations, designing and implementing strategies, systems, and standards that ensure payments are accurate, timely, and fully compliant with regulatory requirements across multiple markets.
• Drive process standardization and operational excellence by developing comprehensive SOPs, establishing performance metrics, and leveraging automation and emerging technologies to improve efficiency and reduce errors at scale.
• Partner cross-functionally with technology, finance, and compliance teams to ensure that earnings processes are fully aligned with organizational strategy, maintaining a proactive approach to industry and regulatory changes.
• Implement robust data governance by defining master data strategies, setting metadata standards, and collaborating to ensure contractor earnings data is accurate, transparent, and secure.
• Provide inspirational leadership and direction for a high-performing team, focusing on coaching, development, and fostering a culture of continuous improvement and service excellence for both internal and external stakeholders.

What You'll Bring

Minimum Qualifications

Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications

Working on cross-functional teams or projects Masters : Business Administration Project Management - Project Management Professional - Certification

Primary Location

703 Associate Drive, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.