At Skin Artisans by Edina Plastic Surgery, we believe confidence is beautiful. Every patient interaction—from the first phone call to the final follow-up—is a chance to help someone feel more empowered, radiant, and aligned with the best version of themselves.
As a Patient Coordinator at our Minnetonka location, you’ll be the welcoming face of our med spa, guiding patients through their aesthetic journey and ensuring an exceptional experience at every touchpoint.
We’re seeking someone who is passionate about patient care, highly professional, and thrives in a fast-paced, beauty and wellness-driven environment.
Front Desk & Patient Coordination
- Warmly greet patients in person and on the phone—setting the tone for a five-star experience
- Schedule consultations, injectable treatments, skincare services, and laser appointments
- Manage appointment reminders, confirmations, and follow-up communication
- Present treatment plans, pricing, promotions, and financing options
- Guide new patients through paperwork, intake, and EMR documentation (Nextech)
- Communicate effectively with providers about patient goals and expectations
Practice Support
Maintain accurate patient records and documentation in our EMR systemEnsure HIPAA compliance and uphold patient privacy protocolsCollaborate with clinical and administrative teams to streamline operationsSupport promotions and events by answering inquiries and booking patientsAssist with physical inventory counts of retail, injectable, and wellness products to ensure accurate tracking and replenishmentProfessional Growth & Team Contribution
Participate in training sessions, meetings, and ongoing education to stay current with industry trendsRepresent Skin Artisans with professionalism, polish, and kindness every dayRequirements
3–5 years of experience in healthcare, aesthetics, or high-end customer serviceExcellent communication and organizational skillsAbility to multitask and stay calm in a dynamic environmentStrong computer proficiency (Microsoft Office; EMR experience a plus)Passion for aesthetics, skincare, and helping people feel confidentWhy Work with Us?
At Skin Artisans, we show up with purpose and heart. You’ll be surrounded by a supportive team in a beautiful, fast-paced med spa environment. We are part of Edina Plastic Surgery, a nationally recognized aesthetic brand backed by an incredible team of providers and professionals who care deeply about the patient experience—and each other.
We offer :
3 weeks of PTO in year one, increasing over timePaid holidays, including your birthdayUp to 4 hours paid time off annually for personal medical / dental appointmentsEmployee discounts on services and skincarePIc604ddf2bb50-30511-38682295