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Regional Manager

Regional Manager

Morrison ExpressElk Grove Village, IL, US
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Job Description

(Ideal candidate would be located in the Chicago area.)

Role & Responsibilities :

Overall Leadership :

  • Lead and support DM’s to set and achieve financial, operating, strategic, and other goals for their stations.
  • Provide hands-on guidance and support to the stations in the areas of sales and operations.
  • Drive performance of annual business plans and budgets in line with the company’s overall long-term objectives and strategies.
  • Support station management in motivating, developing, and retaining high quality personnel.
  • Assure Sales Force Management and Operational Excellence initiatives are met.
  • Maintain and Develop “Key” Customer and Vendor Relationships.

Responsibilities :

  • Business Development :
  • Develop and acquire large logistics accounts.
  • Achieve profitable growth development targets for the Region.
  • Lead the DM’s to achieve Sales Force management and coverage milestones.
  • Lead and maintain key customer and partner relationships.
  • Lead and be responsible for Operational Excellence within the Region.
  • Manage contract logistics opportunity pipeline and responsible for the management and coordination of RFQ responses for contract logistics business.
  • Actively participate in cross-selling activities to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics.
  • Operational Efficiency :
  • Implementation of customer onboarding process and execution of customer onboarding activities for major accounts.
  • Support select major accounts in customer solution and service development.
  • Standardization :
  • Develop SOP’s for key accounts in associating with customer services, operations management, and other relevant parties, with detailed process, service levels, and KPI’s.

    • Qualifications :

  • MBA preferred with required bachelor’s degree in related business domain.
  • Minimum of 15 years of industry-related experience inclusive of leading an operations team.
  • Demonstrated business thinker approach with a strong data decisions mindset.
  • Strategic thought leader that can see the big picture, identify the operational levers to level up, establish vision, and create a roadmap to drive execution.
  • Experience designing and successfully implementing operational processes that produce efficiency and growth.
  • Skilled in designing and driving KPI’s to provide actionable insights.
  • Ability to create, manage, drive and achieve multiple strategic initiatives simultaneously while running daily operations.
  • The ability to inspire, lead, and motivate.
  • Direct general management and P & L experience.
  • Strong analytical skills and the ability to action items successfully.
  • Demonstrated intellectual curiosity, responsibility, determination and flexibility.
  • Confident communicator to present to customers, staff, and management team.
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    Regional Manager • Elk Grove Village, IL, US

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