Senior Technical Content Developer Job at Radiant Systems Inc in Portage

We are hiring Technical Writer .

Major Medical Device Client

Technical Writer

The RAQA Technical Writer will be responsible for developing, standardizing, and maintaining clear and accurate documentation including operating procedures, work instructions, and forms. This role ensures that all documentation complies with internal standards, regulatory requirements, and best practices for clarity, consistency, and usability. The Technical Writer will collaborate closely with subject matter experts (SMEs), process owners, and cross-functional teams to capture complex processes and translate them into user-friendly documentation.

Develop, write, edit, and maintain operating procedures, work instructions, and forms in alignment with company policies, industry standards, and regulatory requirements.

• Partner with subject matter experts (SMEs) and process owners to gather information and ensure accuracy of technical content.
• Review, update, and manage document revisions to reflect process improvements or regulatory changes.
• Ensure documentation complies with applicable quality management system (QMS) requirements (e.g., Support audits and inspections by providing controlled, accurate documentation.
• Collaborate with training teams to align documentation with employee training and onboarding programs.
• Maintain document control within approved systems and ensure proper version management.
• Bachelor’s degree in Engineering, Technical Communication, English, Engineering, Life Sciences, or a related field, or equivalent experience.
• 3+ years of experience in technical writing, preferably within regulated industries (e.g., medical devices, pharmaceuticals, manufacturing).
• Familiarity with Quality Management Systems (ISO 9001, ISO 13485) and regulatory requirements preferred.
• Proficiency in Microsoft Office Suite and document management systems (e.g., SharePoint, MasterControl, or similar).
• Strong organizational and project management skills, with the ability to manage multiple priorities.

Commitment to accuracy, quality, and compliance.