Business Development Representative (San Francisco)

Job Description

Job Description

Role Details

Location : San Francisco, CA

Contract Duration : Full Time

About Us

Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.

More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.

Join us at Crescendo, and let’s build the future of customer experience together.

The Role

As one of Crescendo’s first BDRs in San Francisco, you’ll be at the tip of the spear—sparking conversations with enterprise innovators, opening doors at some of the biggest brands in the world, and creating the pipeline that powers our rocket ship. This isn’t just another BDR role. This is a category-defining build inside one of the fastest-growing SaaS companies ever.

You’ll work hand-in-hand with Account Executives, Marketing, and Leadership to experiment, refine, and scale our GTM engine. The foundation you help lay will shape not just your career, but the future of Crescendo’s sales org.

What You’ll Do :

• Be the Spark : Prospect into enterprise accounts through cold outreach, social engagement, and event follow-up—introducing decision-makers to the power of Augmented AI.
• Qualify with Precision : Uncover customer pain points, assess fit, and line up discovery calls with AEs that set the stage for big wins.
• Build the Playbook : Collaborate with sales and marketing leaders to test new messaging, sharpen campaigns, and evolve Crescendo’s GTM strategies.
• Learn the Craft : Master our product, the CX / AI landscape, and how to talk outcomes that matter to executives.
• Own Your Impact : Track performance, iterate quickly, and always push for the next level of excellence.

What We Expect From You :

Why Crescendo?

Company Culture Is At Our Core

Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.

Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai.

PRIVACY NOTICE

Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.

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