Comcast High Capacity Ethernet Network Sales Specialist
Responsible for the sales strategy of Comcast High Capacity Ethernet Networks, Internet, Video and Voice-based services to Government, Education and Medical institutions (G.E.M.) as well as complex enterprise customers. Works as part of a team to drive sales by focusing on acquisition, development and management of strategic prospective clients in designated territories. Designs and delivers live sales presentations to prospective strategic clients, develops relationships with clients and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Core responsibilities include :
- Creating and delivering face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
- Developing the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory and cultivating of local partnerships and organizational affiliations.
- Retaining customer base by delivering on the Comcast credo, ensuring a superior customer experience.
- Maintaining accurate and quality sales records and preparing sales and activity reports as required.
- Attending out-of-the-office meetings with customers on a regular basis and demonstrating excellent verbal and written skills and skill presenting, persuading and negotiating.
- Demonstrating some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity / Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to :
Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Skills : Cold Calling, Customer Relationships, Direct Selling, Face to Face Sales, Prospecting, Strategic Selling.
Education : Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications : (if applicable)
Relevant Work Experience : 5-7 Years.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.