Senior Territory Manager, Small Business National Partners

Job Description

Job Summary :

The Senior Territory Manager, Small Business National Partners is responsible for accelerating profitable growth through strategic engagement with Westfield's National Partner agencies. This individual serves as a relationship oriented business development leader, working cross-functionally to identify opportunities, align goals, and deliver customized solutions that support long-term mutual success.

As a critical member of Westfield's Small Business team, this person brings strong industry expertise, executive-level communication skills, and a forward-thinking mindset to drive results. The role requires initiative, strategic agility, and the ability to influence in a dynamic and fast-paced environment. This individual will also conduct regular partner meetings and in-person agency visits to build relationships, align strategies, and drive performance.

Job Responsibilities :

• Cultivates strong relationships with National Partners to align business objectives, strengthen engagement, and identify joint opportunities for expansion.
• Develops and executes strategic, data-informed business plans to support profitability and growth.
• Partners closely with Westfield's National Sales Center underwriters and digital product owners to align activities with the needs, structure, and goals of National Partners.
• Collaborates with various cross-functional teams (product, marketing, distribution, etc) to deliver solutions that drive results and improve the ease of doing business.
• Monitors partner performance through reporting tools and dashboards, using data to identify improvement areas and drive accountability.
• Conducts visits and business review sessions to assess progress, discuss performance trends, and strengthen partnership collaboration.
• Brings forward market insights and recommendations that shape internal priorities and drive continuous improvement in Westfield's National Partner engagement model.
• Navigates ambiguity and competing priorities while maintaining a strategic focus and advancing key initiatives.
• Represents Westfield at National Partner meetings, business reviews, and industry forums to elevate visibility and reinforce strategic alignment.
• Serves as a subject matter expert (SME) and peer mentor to less experienced Territory Managers and other team members.

Job Qualifications :

Behavioral Competencies :

Work Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.