Job Description
Job Description
Duties / Responsibilities :
- Design & Develop test cases and test suites focusing on efficiency and maintainability strategically designed for Automation.
- Execute functional, regression, integration, and user acceptance tests on IPTV, VoIP, internet, network-based services and customer facing Mobile / Web Solutions.
- Create and maintain strategic core test plans with meaningful test steps and expected results based on product requirements and User Stories.
- Create actionable Defects collaborating across stakeholders on priority and criticality.
- Collaborate with developers, product managers, and QA team members to verify issue resolution and ensure end-to-end product quality.
- Participate and contribute in Agile team activities including daily standups, planning sessions, and retrospectives.
- Produce a consistent Daily Status Report and Sprint End Reports with meaningful KPIs
- Support Deployment Testing including smoke and sanity tests during Production Releases.
- Validate system performance, UI / UX behavior, accessibility, error handling, and service reliability across devices.
- Leverage various QA and Agile KPIs to continuously improve the QA processes, tools, best practices and overall QA strategy
- Learn and Contribute to Automation Frameworks and efforts using Selenium, Appium etc.
- Other duties as assigned by Supervisor.
Minimum Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.Bachelor’s degree in Computer Science, Engineering, or related technical field preferred7+ years of experience in software or systems quality assuranceExperience testing telecommunications or technology products is a plusFamiliarity with QA tools such as Jira, TestRail, Postman, or similar platformsUnderstanding of networking protocols, IPTV, VoIP, or broadband services is a plusBasic exposure to automation testing tools and scripts preferredBenefits :
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including :
Comprehensive Healthcare / Dental / Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, videoservice, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts / PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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