Talent.com
Director of Member Experience

Director of Member Experience

VirtualVocationsDorchester, Massachusetts, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Member Experience to lead initiatives that enhance member satisfaction and loyalty.

Key Responsibilities

Develop and execute a comprehensive Voice of Member strategy aligned with business goals

Establish and manage key metrics to set data-driven goals for member experience

Oversee the collection and analysis of member feedback to drive improvements across the organization

Required Qualifications

Bachelor's degree in business, marketing, statistics, or related field; Master's degree preferred

8 or more years of experience in member experience, market research, or voice of customer programs

5 or more years of management experience leading teams and complex programs

Demonstrated expertise in member experience measurement methodologies

Experience with CX technology platforms and analytics tools

serp_jobs.job_alerts.create_a_job

Director Member Experience • Dorchester, Massachusetts, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Associate Director of Events

Associate Director of Events

The Trustees of ReservationsBoston, MA, US
serp_jobs.job_card.full_time
Associate Director Of Development And Governance Events.Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts' premier conservation and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Managing Director, Campus Dining and Event Services

Managing Director, Campus Dining and Event Services

InsideHigherEdBoston, Massachusetts, United States
serp_jobs.job_card.full_time
Sep 2025 Eastern Daylight Time.Nov 2025 Eastern Daylight Time.Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Store Director (Full-time) @ Omni Parker House

Store Director (Full-time) @ Omni Parker House

Event Network, Inc.Boston, MA, United States
serp_jobs.job_card.full_time
Store Director (Full-time) @ Omni Parker House.School St, Boston, MA 02108, USA.Posted Monday, August 25, 2025 at 10 : 00 AM. YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION.As the leading operator of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Engagement

Director of Engagement

Massachusetts Historical SocietyBoston, MA, United States
serp_jobs.job_card.full_time
Massachusetts Historical Society.The Massachusetts Historical Society, America’s first historical society, seeks a motivated and creative individual with public programming and donor / member engagem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Assistant Manager

Assistant Manager

Dunkin'Wilmington, MA, US
serp_jobs.job_card.full_time
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day.At Dunkin', our team members are the ingredients of goodness that make up a team that supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Associate Director, Experience Strategy

Associate Director, Experience Strategy

UNAVAILABLEBoston, MA, United States
serp_jobs.job_card.full_time
Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. We deliver Networked Experiences by lev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Major Gifts

Director of Major Gifts

Cathleen Stone Island Outward Bound SchoolBoston, MA, US
serp_jobs.job_card.full_time +1
Cathleen Stone Island Outward Bound School (CSIOBS) is in the heart of the Boston Harbor Islands.With a 200-year legacy of serving childing Boston, a 48-year partnership with the Boston Public Scho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Workplace Experience Optimization Assistant Director or Associate Director - New York or Boston

Workplace Experience Optimization Assistant Director or Associate Director - New York or Boston

EYBoston, MA, US
serp_jobs.job_card.full_time
Workplace Experience Optimization Assistant Director Or Associate Director.At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of dive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Culinary Director - Corporate B&I

Culinary Director - Corporate B&I

Compass GroupBoston, MA, US
serp_jobs.job_card.full_time
Our passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Employee Experience Manager

Employee Experience Manager

Overseas Adventure TravelBoston, MA, United States
serp_jobs.job_card.full_time
Career Opportunities with Grand Circle Corporation.Careers At Grand Circle Corporation.Share with friends or Subscribe!.Current job opportunities are posted here as they become available.Subscribe ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
ACTIVITIES DIRECTOR

ACTIVITIES DIRECTOR

Berkshire HealthcareDanvers, MA, US
serp_jobs.job_card.full_time
The Activity Director will be responsible to plan, organize, develop, and direct the overall operation of the Activity Department in accordance with current federal, state, and local standards, gui...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Coordinator of Membership and Operations

Coordinator of Membership and Operations

HealthFitnessCambridge, MA, US
serp_jobs.job_card.full_time
Coordinator Of Membership And Operations.Are you passionate about delivering exceptional customer service and ensuring smooth operations? Harvard Recreation, managed by HealthFitness, is looking fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director - Membership

Director - Membership

YMCA of Greater BostonBoston, MA, United States
serp_jobs.job_card.full_time +1
The YMCA is for Youth Development, Healthy Living and Social Responsibility.Under the supervision of the Executive Director, this position will drive new membership sales, maximize retention, lead ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Hotjob •Director of Annual Giving and Engagement •

Hotjob •Director of Annual Giving and Engagement •

Boyden World CorporationBoston, MA, United States
serp_jobs.job_card.full_time
Director of Annual Giving and Engagement.The Organization : Eastern New Mexico University.Eastern New Mexico University (ENMU) is New Mexico's largest regional comprehensive university, offering ove...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Retail, Boston Bruins

Director of Retail, Boston Bruins

Delaware NorthBoston, MA, United States
serp_jobs.job_card.full_time +1
TD Garden in Boston, Massachusetts.Boston retail strategy and operations, including direct oversight of the.If you are a leader dedicated to service excellence and seek a culture of bringing compan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Engagement

Director of Engagement

Association of Fundraising ProfessionalsBoston, MA, United States
serp_jobs.job_card.full_time
Massachusetts Historical Society.The Massachusetts Historical Society, America’s first historical society, seeks a motivated and creative individual with public programming and donor / member engagem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager of Member Experience & Engagement

Manager of Member Experience & Engagement

JCC Greater BostonNewton, MA, US
serp_jobs.job_card.full_time
Manager Of Member Experience And Engagement.Help us amplify voices, build community, and engage members through thoughtful, mission-driven marketing. Under the direction of Vice President, Marketing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Operations

Director of Operations

Papa John'sRevere, MA, US
serp_jobs.job_card.full_time
Papa John's is seeking a dynamic and results-driven Director of Operations to lead and oversee the performance of a regional group of fewer than 10 restaurants. This leader will be responsible for e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Operations - College Dining; Holidays Off! FEATURED

Director of Operations - College Dining; Holidays Off! FEATURED

Gilder Search GroupBoston, MA, United States
serp_jobs.job_card.full_time
We are looking for a strong leader with a passion for great food and flawless service for a.This challenging and rewarding opportunity will provide tons of growth, full benefits, and all holidays o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Managing Director, Campus Dining and Event Services

Managing Director, Campus Dining and Event Services

UMass BostonBoston, MA, United States
serp_jobs.job_card.full_time
General Summary : Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will manage o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days