Apptio Technical Support Lead

Role Value Proposition : The IT Costing and Performance Management team provides analytic solutions and services that enable employees to make better-informed and timely business and strategic decisions. The capabilities, reports, and analysis provided by the team serve as the core data, reporting, and analytic platform for the Global Technology Organization (GTO) of MetLife.

Key Responsibilities

• Lead an Agile team of Apptio Technical Functional Analysts in a continuous iterative development and delivery lifecycle.
• Provide guidance, mentorship, and technical expertise to team members.
• Foster a collaborative and high-performance team culture.
• Provide guidance through effective communication and SOP development and maintenance for offshore resources that perform key daily operational tasks.

Operational Oversight

Solution Design and Development

Optimization and Improvement

Essential Business Experience and Technical Skills

Preferred

The expected salary range for this position is $120,000 to $140,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical / prescription drug and vision, dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic / civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

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