Our client is seeking a dynamic General Manager to lead operations and set the tone for a high-performing culture in the Information Security and Technology Solutions space. This is a Minneapolis-St. Paul, Minnesota based hands-on leadership role where you’ll directly shape growth, performance, and company trajectory while building strong client relationships and guiding both employees and contractors.
What You’ll Do
- Build and maintain strong franchisor and franchisee relationships, serving as the primary point of escalation.
- Develop and implement scalable systems to improve installations and reduce rework.
- Recruit, onboard, and lead contractors and employees to foster a collaborative, performance-driven culture.
- Manage budgets, costs, and forecasts to align financial performance with growth targets.
What We’re Looking For
Proven ability to build and sustain client relationships in a service-driven business.Strong leadership and accountability with a track record of operational excellence.Financial acumen in budgeting, forecasting, and managing margins, combined with an entrepreneurial mindset.5+ years of experience in IT operations, general management, or client success leadership; experience in franchise, technology services, or field installation industries preferred.If you’re a hands-on leader ready to make a lasting impact, I’d love to connect and share more about this opportunity.
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